Dispatcher

HVAC DR LLC

Ladson, SC Job Details Full-time $19 - $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication High school diploma or GED Typing Quality data entry

Full Job Description Benefits:

401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled HVAC Dispatcher to join our team. In this role, you will receive calls and emails and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Receive inbound calls and emails Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the technicians Monitor status of the work orders Qualifications High school diploma/GED Previous experience as an HVAC Dispatcher or in a similar position Excellent typing and data entry skills Understanding of best practices and procedures for customer service and work order creation. Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure