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SF
Southeastern Freight Lines
Dispatch Specialist
Career Insights for Dispatcher
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Scorecard
Based on South Carolina data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$46,290 / year median in South Carolina
+8% projected growth
Job Description
As a Dispatch Specialist, you will be responsible for providing support to the Central Dispatch staff by answering phones, responding to the needs of callers and entering transactional information into the computer system. Assist drivers with mechanical breakdowns by coordinating with our Company shops and 3rd party resources. Document information on the breakdown and communicate with team members about the status of the breakdown. Issue PO numbers to assist with the accounts payable process. Fill out accident reports and provide detailed information to Safety Department for follow up and handling of accidents after normal business hours. Record information from drivers about arrival and departure information and Update computer. Communicate with drivers and assist with relaying assignments from Central Dispatch staff. Support field operations with equipment location discrepancies and assist in updating system with requested information. For this role, you will need to have a High School Diploma or GED.