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SP
Suburban Propane
Dispatcher - Distribution Center
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Scorecard
Based on Tennessee data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$46,255 / year median in Tennessee
+10% projected growth
Job Description
Dispatcher
- Distribution Center Suburban Propane
- 2.
Full Job Description Overview:
We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.Qualifications:
Identify and recommend customer specific routing and demand forecasting changes Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc. Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures) Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .Responsibilities:
Minimum of 3 years of dispatching or related experience Minimum of a High School diploma or GED preferred Knowledge of fuel distribution concepts, practices and procedures including related government regulations Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Health Insurance