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Field Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Texas data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,695 / year median in Texas
+9% projected growth
Job Description
Overview The Field Dispatcher will support field operations by coordinating truck call outs and dispatching resources as needed. This position is responsible for communicating with drivers and field personnel, tracking active jobs, closing out tickets, and maintaining accurate information in company systems. Responsibilities Coordinate and dispatch trucks bases on field and operational needs. Receive and respond to truck call out requests. Communicate with drivers and field personnel regarding assignments, locations, and job status. Close out completed tickets and jobs in system. Monitor truck availability and assist with scheduling as needs change. Resolve routine dispatching and scheduling assises as they arise Qualifications Previous dispatching experience required. Strong computer skills and ability to learn multiple systems. Ability to work effectively with drivers and field personnel. Must meet conditional job offer requirements including background and drug test (hair follicle).