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Southern Transport

Heavy Haul Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$44,695 / year median in Texas

+9% projected growth

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Job Description

Heavy Haul Dispatcher Southern Transport - 3.0 Gladewater, TX Job Details Full-time 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Fleet GPS tracking Customer communication Customer service Safety regulations Logistics customer service Operations coordination planning Direct client contact High school diploma or GED Dispatch software communication Productivity software Logistics compliance Hours of Service (HOS) regulations Cross-functional communication Full Job Description Heavy haul transportation depends on precise coordination. As a Dispatcher , you'll keep drivers, equipment, permits, and customers aligned so oversized loads move safely, legally, and on schedule. Your ability to communicate clearly, solve problems quickly, and adapt to changing conditions will have a direct impact on operational success and customer satisfaction. What You'll Do Schedule and dispatch drivers and equipment for heavy haul transportation across multiple regions. Monitor active jobs and adjust schedules as conditions change due to weather, traffic, equipment, or customer needs. Communicate load details, routing instructions, and special requirements to drivers. Coordinate with the permitting team to ensure loads move within approved travel windows. Relay permit restrictions, routing information, and travel requirements to drivers. Track driver availability and support DOT Hours of Service (HOS) compliance. Coordinate equipment availability and assist with load planning. Serve as the communication hub between drivers, operations, customers, and internal departments. Maintain dispatch logs, trip records, and operational documentation. Provide accurate job completion information to support reporting, billing, and invoicing. What You Need to Succeed High school diploma or equivalent required. 2-4 years of dispatch experience, preferably in heavy haul, specialized transportation, construction, or logistics. Experience coordinating multiple drivers, schedules, and equipment simultaneously. Working knowledge of DOT regulations and Hours of Service requirements. Experience with dispatch software, GPS tracking systems, and Microsoft Office. Familiarity with oversized load permitting is preferred but not required. Strong organizational skills with excellent attention to detail. Ability to remain calm, prioritize effectively, and make sound decisions under pressure. Professional communication skills with drivers, customers, and internal teams. A Day in the Life No two days are exactly alike. One moment you'll be assigning drivers to upcoming loads, and the next you'll be adjusting schedules around permit changes, weather delays, or equipment availability. Throughout the day you'll stay in constant communication with drivers, operations, customers, and the permitting team to keep freight moving safely and efficiently while ensuring accurate documentation for every trip. Who Thrives Here People who succeed at Southern tend to: Take ownership of their work Show up ready to perform Solve problems instead of waiting for direction Value safety over shortcuts Respect the team and the job What You Get Competitive pay with consistent earning potential Weekly pay Medical, dental, and vision 401(k) with company match after 6 months Opportunity to grow with a rapidly expanding operation About Southern The Southern family of companies supports complex transportation, lifting, logistics, and fabrication needs across the United States. Together, our teams help move, lift, plan, and build the infrastructure that keeps critical industries running. From heavy haul transportation to crane operations, project logistics, freight brokerage, and fabrication, Southern offers employees the opportunity to build long-term careers inside a growing, vertically integrated organization known for safety, reliability, and operational excellence. Southern Transport is the foundation of the enterprise and an award-winning heavy haul carrier specializing in oversized and over-dimensional freight. With a modern fleet and experienced operators, the team supports large-scale infrastructure projects nationwide. Southern is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All positions are subject to applicable background checks, drug and alcohol screening, and compliance with DOT and FMCSA regulations where required.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance
Work Location:
In person