Commercial HVAC/Electrical Dispatcher - 3 years' experience required Confidential Round Rock, TX Job Details Full-time $4,500 - $5,500 a month 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Route planning software Microsoft Excel Microsoft Outlook Phone communication Safety regulations Data analysis skills Mapping software Logistics data analysis Fleet compliance management GPS Fleet management DOT (Department of Transportation) regulations Delivery optimization distribution operations Continuous improvement GIS software Dispatch software communication Implementing route optimization projects Telephone systems Multi-line phone systems Dispatch record maintenance Safety management experience within transportation industry Order entry Technical Proficiency Operations planning Office phone management Quality data entry Customer data entry Full Job Description Overview We are seeking a highly organized and proactive Commercial HVAC/Electrical Dispatcher with a minimum of three years of experience to join our dynamic team. In this vital role, you will coordinate and manage the scheduling, dispatching, and communication for HVAC and electrical service projects, ensuring seamless operations across multiple sites. Your expertise in transportation planning, logistics, and dispatching will drive efficiency, enhance customer satisfaction, and support our commitment to delivering top-tier commercial services. This position offers an exciting opportunity to contribute to a fast-paced environment where your organizational skills and technical knowledge will make a tangible impact. Duties Coordinate daily dispatch operations for HVAC and electrical service technicians, ensuring timely response to service requests and project needs Utilize vehicle dispatch software and transportation management systems to optimize routing, monitor fleet movements, and improve overall logistics efficiency Manage internal communication channels including multi-line phone systems and internal messaging platforms to relay critical information swiftly Maintain accurate data entry related to work orders, service schedules, and customer interactions using Microsoft Office tools and specialized logistics software. Oversee compliance with DOT (Department of Transportation) regulations during dispatching activities and ensure adherence to safety standards Collaborate with supply chain teams to coordinate parts delivery, shipping & receiving processes, and inventory management for HVAC/electrical supplies Provide exceptional customer service by managing phone call etiquette, addressing client inquiries professionally, and ensuring clear communication throughout the dispatch process Analyze transportation data to identify opportunities for process improvements in road transportation operations and fleet management Requirements Minimum of three years' experience in commercial HVAC or electrical dispatching within a logistics or transportation environment Strong knowledge of GIS (Geographic Information Systems), GPS technology, and transportation planning principles Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with experience using vehicle dispatch software and transportation management systems. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced setting Strong analysis skills for evaluating routing efficiencies and logistical data to optimize operations Effective communication skills including phone call management, phone etiquette, and internal communication protocols Knowledge of DOT regulations related to road transportation operations and vehicle dispatching standards Ability to perform data entry accurately while managing multi-line phone systems in a professional manner Join us in delivering outstanding commercial HVAC/Electrical services by leveraging your dispatching expertise! We value energetic professionals who thrive on coordination, problem-solving, and providing exceptional customer experiences. This role offers an engaging environment where your skills directly contribute to operational excellence.

Pay:

$4,500.00 - $5,500.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person