Job Overview We are seeking an organized Office Assistant/Dispatcher to join our team. In this vital role, you will serve as the central point of contact for scheduling maintenance services, managing office operations, and ensuring seamless communication between clients, technicians, and management. Attention to detail will help keep our operations running smoothly while providing exceptional customer support. Send resumes to jobs@pmsystems.net Duties Schedule and dispatch maintenance technicians efficiently using computer-based systems, ensuring timely service Handling inquiries and issues while providing excellent customer service Maintain accurate records of service requests, work orders, and client interactions through data entry and filing systems Handle bookkeeping tasks such as invoicing, tracking payments with QuickBooks, and managing office expenses Support office management by organizing calendars, coordinating appointments, and assisting with administrative tasks Ensure confidentiality when handling sensitive client information and internal documents Requirements Proven clerical or administrative experience in an office setting with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy for data entry and record keeping Experience with QuickBooks or similar bookkeeping software is highly desirable Excellent phone etiquette with the ability to communicate clearly and professionally via phone and in person Strong time management skills with the ability to prioritize tasks efficiently in a busy environment Previous experience in customer service, job scheduling and dispatching preferred Ability to handle confidential information discreetly while maintaining accuracy in documentation

Pay:

$18.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person