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Academy Bus

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$48,740 / year median in Virginia

+8% projected growth

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Job Description

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This is a full-time position with benefits and paid time off.
MUST HAVE CDL
license with passenger endorsement. $24.00-$26.00 per hour depending on qualifications and experience.
Shift:
Monday-Friday, 12:00pm-8:00pm
Requirements:
At least 1 year of scheduling or operations experience in bus or motor coach industry Must have CDL license with passenger endorsement Must be available to work evenings and weekends
MS Outlook and Excel Responsibilities:
Review schedules and requests Monitor service performance Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
Desired Qualities:
Ability to manage in a fast paced, high change work environment Solid internal and external customer service skills Organized, analytical and drive for results Instinct for process improvement
Health Insurance and Benefits Offered Include:
Medical, Dental, Vision, Prescription, and Life insurance Supplemental coverages 401K plan Paid time off Paid holidays Academy is
EEO Job Type:
Full-time Pay:
$24.00 - $26.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have any restrictions on your license? If yes, please explain.
License/Certification:
CDL (Required) Passenger Endorsement (Required)
Work Location:
In person