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Security Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Virginia data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$48,740 / year median in Virginia
+8% projected growth
Job Description
Sentry Force Security is seeking a dependable and professional Security Dispatcher to join our team in the Hampton Roads area. The Security Dispatcher will serve as a central point of communication between security officers, supervisors, management, clients, and emergency services. Responsibilities Monitor and respond to radio and telephone communications. Dispatch security officers to incidents, calls for service, and assigned locations. Maintain accurate logs, reports, and incident documentation. Monitor officer activity and status throughout assigned shifts. Receive and relay information quickly and accurately. Communicate with supervisors and management regarding incidents and operational concerns. Assist with emergency response and notification procedures. Monitor security systems, cameras, alarms, and access control systems as assigned. Maintain confidentiality of company, client, and security-related information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Previous dispatch, security, military, law enforcement, customer service, or related experience preferred. Strong verbal and written communication skills. Ability to remain calm and professional during stressful situations. Ability to multitask and prioritize competing responsibilities. Basic computer skills and ability to learn security-related software. Strong attention to detail and accurate documentation skills. Must be dependable and able to work independently. Must be willing to work nights, weekends, holidays, and varying shifts as required. Preferred Experience Security dispatch or command center experience. Experience with two-way radios. CCTV/video monitoring experience. Alarm monitoring or access control experience. Experience working in a security operations center or control room. Schedule Full-time and part-time positions may be available. Various shifts, including overnight, weekend, and holiday coverage. Why Join Sentry Force Security? Professional work environment Opportunities for advancement Training and development opportunities Stable security assignments Opportunities to grow within the company Sentry Force Security is an Equal Opportunity Employer. We encourage qualified candidates with security, dispatch, military, law enforcement, or related experience to apply.