A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
VOTED BEST CONTRACTOR TO WORK FOR IN THE EASTERN REGION - HVAC
& Plumbing Magazine
NAMED BEST WORKPLACE IN VIRGINIA BY INC. 5000
The Opportunity At AllTech Services, we don't hire dispatchers. We hire problem solvers, strategists, communicators, and leaders. For more than 20 years, we've built one of the most respected HVAC and Plumbing companies in Northern Virginia. With over 27,000 five-star reviews, industry-leading growth, and a culture built around our CARE values—Curiosity, Ambition, Responsibility, and Empathy—we're raising the bar for what a home service company can be. Now we're looking for a Dispatcher to take a seat in Mission Control. This isn't a job for someone who wants to simply move calls around a screen. This is for someone who thrives under pressure, loves solving complex puzzles, and gets energized by helping a team win. Every decision you make impacts technicians, customers, and the success of the entire operation. No pressure. Just an opportunity. Why Top Performers Choose AllTech We Invest in Our People You won't be left to figure things out on your own. Our leaders coach, mentor, and develop talent because we believe great people deserve great opportunities. We Challenge You to Grow If you're looking for a place where you can coast, this isn't it. If you're looking for a place where you can learn, improve, and become the best version of yourself, you're in the right place. We Actually CARE About our customers. About our team. About your future. CARE isn't a slogan here—it's how we operate every day. What You'll Get Competitive Compensation Weekly Pay Performance-Based Bonus Opportunities Time to Recharge 80 Hours of PTO 8 Paid Holidays Paid Birthday Off Industry-Leading Benefits Aetna Medical Plans with Low Deductibles Dental & Vision Coverage Life Insurance Disability Insurance Financial Security 401(k) Starting Day One True 4% Company Match After One Year Wellness Matters Free Mental Health Counseling Chiropractic Care Diagnostic Health Screenings Employee Assistance Program Additional Perks Tuition Reimbursement Employee Discount Programs Travel, Dining, Entertainment & Pet Insurance Savings Annual Performance Reviews & Career Development Planning Your Mission As a Dispatcher, you are the nerve center of our operation.
Your mission is simple:
Get the right technician to the right customer at the right time—every single day.
You'll:
Coordinate communication between technicians, customers, and leadership Strategically manage the dispatch board to maximize efficiency and customer satisfaction Anticipate challenges before they happen and adjust plans accordingly Use your knowledge of Northern Virginia to create smart routing decisions Balance customer expectations, technician strengths, and company goals Think 2-3 moves ahead, just like a chess player Keep work orders, schedules, and invoicing flowing smoothly through our technology platforms Bring energy, professionalism, and positivity to Mission Control every day Who We're Looking For You might be the right fit if you: Have 2+ years of dispatching experience (HVAC, Plumbing, Electrical, or Home Services preferred) Know Northern Virginia like the back of your hand Stay calm when things get busy Love solving problems and making quick decisions Communicate clearly and confidently Naturally think ahead instead of reacting behind Believe teamwork wins championships Embody Curiosity, Ambition, Responsibility, and Empathy Fair Warning This role isn't for everyone. Some people want predictable. Some people want easy. We're looking for someone who wants impact. Someone who takes pride in helping a team perform at a high level. Someone who understands that when Mission Control runs smoothly, everyone wins—our technicians, our customers, and our company. If that sounds like you, we want to talk. Join Northern Virginia's Premier HVAC & Plumbing Team Build a career with a company that expects excellence, invests in its people, and genuinely CAREs about your success. AllTech Services Excellence Is Expected. CARE Is Required. Apply today.
