Electrical and Plumbing Dispatcher Burkhardt Heating & Air Conditioning Brown Deer, WI Job Details Full-time $21 - $25 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Bilingual Computer operation Customer communication Stress management Attention to detail Time management

Full Job Description Plumbing & Electrical Dispatcher Location:

Brown Deer, WI Job Type:

Full-Time Pay:

$21.00-25.00 an hour/ based on experience Job Overview We are seeking a highly organized and customer-focused Plumbing & Electrical Dispatcher to coordinate service calls, schedule technicians, and serve as a key point of communication between customers and field staff. The ideal candidate thrives in a fast-paced environment, has strong multitasking skills, and delivers excellent customer service. Key Responsibilities Answer incoming calls and schedule plumbing and electrical service appointments Dispatch technicians efficiently based on priority, location, and skill set Communicate job details, updates, and changes to technicians in real time Confirm appointments and follow up with customers as needed Handle emergency service calls with urgency and professionalism Maintain accurate records of service calls, schedules, and customer information Coordinate with management to optimize daily routes and workloads Resolve customer concerns and escalate issues when necessary Qualifications & Skills Previous dispatcher experience preferred (plumbing, electrical, HVAC are a plus) Strong communication and customer service skills Excellent organizational and time-management abilities Ability to multitask and remain calm under pressure Basic computer skills and experience with dispatching or scheduling software Reliable, punctual, and detail-oriented Bilingual skills a plus (but not required) What We Offer Competitive pay Stable, year-round employment Supportive team environment Opportunities for growth and advancement Training provided for the right candidate

Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person