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Green County

Dispatcher

Entry-Level JobVerifiedNo experience needed

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,885 / year median in Wisconsin

+6% projected growth

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Job Description

DESCRIPTION
Sheriff Dispatchers are responsible for answering emergency and non-emergency calls for law enforcement, fire and emergency medical services county-wide. Dispatchers determine nature and location of emergency, priority, dispatches the appropriate agencies in accordance with well-established agency policies and procedures, provides detailed call information to responding units, maintains status and awareness of all unit locations and maintains a log of all aforementioned information. Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries and criminal history checks for law enforcement county- wide through NCIC and NCJIS systems, collects statistical data for reports, and updates and ensures the accuracy of the database. Dispatchers operate the TIME System and other databases. Dispatchers enter, clear, maintain and validate agency warrants, coordinate efforts with other agencies and maintain statistics on warrants and extraditions.
QUALIFICATIONS AND EXPERIENCE
Minimum 20 years of age; U.S. citizen; no felony or domestic crime convictions; high school diploma or equivalent. Candidates must be self-motivated, detail oriented and have the ability to work independently of others. In addition to basic office, computer and written skills, an ability to promptly verbally communicate accurate information in stressful situations is essential. Upon employment, completion of an on-the-job training program and related recertification requirements are necessary. A complete job description is available on the Green County Sheriff's website ( https://wi- greencounty.civicplus.com/198/Sheriff) . Successful applicants may be required to complete an oral interview, written test and background investigation. These requirements may be waived if currently employed and performing the described related duties The successful candidate will be required to commit to, at least, a 12-week training period.
STARTING WAGE
$26.68 - 28.04 (depending on experience and qualifications) + regular step increases; 40 hours per week, rotating schedule. Progressive wage scale and fringe benefits are included. $1/hour shift differential for night shift and $2/hour for training officers. This job requires availability to work nights, weekends and holidays. Dispatchers work 12-hour shifts. If you require any assistance or accommodations, please contact the Green County Sheriff. An equal opportunity employer, the County of Green will not discriminate on the basis of handicapped status in admissions or access to or treatment of employment or in its programs, services or activities. Green County requires a drug screening as part of its employment process. Upon hiring, a physical exam and a psychological exam is required.