Soft Service Coordinator

Soft Service Coordinator Amentum - 3.8 Chandler, AZ Job Details Full-time $35 - $37 an hour 1 day ago Benefits Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Project reporting Computer operation Construction subcontractor management Renovation construction projects Microsoft Excel Customer relationship building Microsoft Access Operations management Building code compliance Vendor management Phone communication Customer service Computer literacy Regulatory compliance Data reporting Routine inspections Mid-level CMMS High school diploma or GED Analysis skills Bidding project phase Task prioritization Security policy implementation Vendor relationship management Cost estimates Maintenance management Productivity software Technical Proficiency Regulatory compliance management Full Job Description The Soft Services Coordinator is responsible for the overall support of both Soft Services Managers for Landscaping, Waste/e-waste Removal, Fitness Centers, Pest Control, Golf Carts, Custodial, Cleanroom, & Site Projects Soft Services Coordinator is responsible for the non-technical aspects of facility management, ensuring a clean, safe, and functional environment for occupants and the facility itself. This role focuses on helping SS Managers with managing vendors, coordinating services, and implementing operational strategies to maintain a high standard of service quality. The Soft Services Coordinator will also work with other managers to ensure efficient utilization and accountability for space and facilities based on needs, space limitations, and cost considerations. Facility services relate to new construction, remodeling, building maintenance, and rearrangement, including assuring compliance with all applicable codes, rules, regulations, laws, and Company standards. Work requires knowledge of cost estimating, planning and scheduling techniques.

Responsibilities:

Strong Customer Service skills required Prioritizes work based on the needs of the client and on-time completion of all work, as well as all documentation involved Ensure all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements. Scheduling, planning, documentation, performance and reporting with Amentum management team and client. Ensures soft services are run efficiently, maintain good customer relationships, and inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required. Clearly understands Amentum scope of work and contract requirements for the area of responsibility. Supports Amentum management as the designated Amentum agent for all soft services discussions and reports to client. Compiles, maintains, and presents various reports to Amentum management and client teams. Coordinates activities of personnel involved in repair and maintenance of facilities, buildings, and equipment to minimize interruption and improve efficiency. Prepare related reports and audits current procedures to monitor efficiency of operations. Evaluates proposals and bids for various design, contracting, and follow-on services as required. Ensure employee conformance to established practices Responsible for the enforcement of company security/safety policies and procedures. Performs other duties as assigned by Management. Helps oversee day-to-day soft services operations of client's buildings and facilities. Effectively communicating with clients, service providers, and other internal departments to ensure smooth operations

Minimum Position Knowledge, Skills, and Abilities Preferred:

Previous Coordinator experience, construction services for facilities, utilities, or infrastructure. or related field Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access. General working knowledge of industrial facility maintenance in a manufacturing environment. Experience utilizing a CMMS (Computerized Maintenance Management System). Good communications and analytical skills; working knowledge of computer systems and integrated software application programs is required. High School Diploma or GED.

Physical Requirements:

Primarily office-based, required weekly to walk facility and conduct inspections Must be able to sit, type, and engage in normal office activities for extended periods Some tasks will require repetitive wrist movement. Some tasks will require the ability to walk extensively throughout facilities during a workday. Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed during a workday. Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90- degree fashion during workday. Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen. Requires ability to use a variety of office equipment and to operate a computer keyboard to access databases, to send/receive messages and to prepare documents. Requires ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area. Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings, and presentations. Demonstrated fluency in computer use including the full Microsoft product line. Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations. Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.

Special Requirements:

Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed in Project areas. Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Other Attributes:

Must be willing to work overtime when required. May be required to work holidays and weekends

Compensation Details:

$35.00 - $37.00 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities.

Offerings include:

Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance

Note:

Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

04/22/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.