Operations Manager (Interim)

JOB TITLE

Operations Manager (Interim)

CLASSIFICATION

Part-Time, Exempt (30 hours/week)

REPORTS TO

Head of Staff

COORDINATES WITH

Administrative Assistant, Finance Personnel, and Operations, Children's Center Director, other church and Children's Center staff as Session commissions and committees, contractors, and vendors.

SUPERVISES

Custodial staff

MANAGES:

Outside contractors including the bidding process, supervision of ongoing work, and evaluation of project completion.

DIRECTLY SUPPORTS

Property & Finance Commission; Personnel Committee; Advancement/Stewardship Committee

POSITION SUMMARY

The Operations Manager provides direct, daily, and strategic leadership for operations of a five-acre, multi-use church campus with eight buildings that serves 200-300 people daily at least six days week. This role is primarily responsible for facilities management and campus scheduling, ensuring that buildings, grounds, and shared spaces are well-maintained, and effectively utilized in support of the church's mission and ministry, the Children's Center and community partnerships. In addition to managing current operations, the Operations Manager is charged with building and documenting clear, sustainable systems-especially campus scheduling and facilities management--that reduce complexity, improve coordination, and can be partially delegated or transferred to other staff over time.

CORE PRIORITIES

Ensure a safe, functional, and welcoming campus across all buildings and grounds Provide reliable oversight of high-volume campus scheduling and space use Build clear, durable, documented, systems for facilities and scheduling that reduce staff burden Strengthen coordination across church, Children's Center, and community partners Transition key operational functions from person-dependent to system-dependent, including a plan to offload scheduling responsibilities to another staff member or volunteer within the first year

ESSENTIAL

RESPONSIBILITIESFacilities & Property Management (55%) Provide active oversight of a five-acre, eight-building campus (40-70 years old) with heavy daily use Develop, maintain, and document preventative maintenance systems and annual maintenance plans Supervise custodial staff, establishing priorities, schedules, and quality standards Coordinate and oversee vendors and contractors, including bidding and project execution Lead planning and execution of repairs and capital improvement projects Conduct weekly campus walkthroughs; track, prioritize, and resolve maintenance needs Ensure compliance with safety standards, insurance requirements and renewals, and risk management practices Oversee landscape maintenance, including lawns, trees, irrigation, and specialty areas Maintain systems for keys, mechanical and electronic security systems (including an alarm system), and facility access Administration and oversight of the Memorial Garden, including interment of remains. Scheduling & Campus Use Coordination (30%) Manage and be accountable for a complex, high-volume campus calendar, coordinating use across: o Congregational ministries and worship o Children's Center (80 children, 22 staff) o Tenant congregations and nonprofit partners Community programs (including tutoring, culinary training, theater, public school, and recovery groups)Serve as primary contact for external users, ensuring clear communication and strong relationships Enforce existing policies, priorities, and procedures for space use and recommend modifications and new procedures as necessary. Coordinate scheduling with facility capacity, custodial support, and program needs Resolve scheduling conflicts and ensure responsible, equitable, mission-aligned use of space

First-Year Priority:

Design and implement a streamlined scheduling system (for example, tools, policies, workflows) that reduces time burden and enables partial delegation or transfer of scheduling responsibilities to administrative staff or a future role Operations Systems (Facilities & Scheduling Focused) {10%) Design and implement effective systems and workflows specifically related to: o Facilities management and maintenance tracking o Campus scheduling and communication Ensure coordination between church, Children's Center, and shared campus resources Develop simple dashboards, tracking tools, inventory tools, and reporting structures for property and operations, including tracking of depreciation of capital assets and budgetary planning for replacement Identify inefficiencies and implement targeted, sustainable improvements within scope of role Advancement I Stewardship Support (5%) Coordinate with and support the Advancement/Stewardship Committee (up to one to two hrs/week) Support systems for donor tracking and communication as needed Assist with annual stewardship processes in coordination with staff and volunteers Ensure stewardship systems align with broader operational tools where appropriate

LEADERSHIP & COLLABORATION

Attend weekly staff meetings and Coordinating Council meetings Staff, directly support, and advise the Property & Finance Commission and Personnel Committee with clear reports and recommendations, attending meetings on a regular basis in consultation with chairpersons. Provide insight from an operations perspective to support leadership decision-making Collaborate across staff to ensure clarity, coordination, and accountability Serve as a key liaison among facilities, programs, and administrative functions at the congregation

KNOWLEDGE, SKILLS, AND ABILITIES

Strong project management skills with ability to manage multiple active priorities, including the bidding of contracts and management of outside contractors Demonstrated ability to build and implement systems in operational contexts Working knowledge of facilities management, maintenance planning, and vendor coordination Experience managing complex scheduling or logistics systems Excellent communication and relationship management skills High emotional intelligence; able to work across diverse constituencies Strong organizational skills with attention to detail and follow-through Ability to balance hands-on problem-solving with longer-term improvement

EDUCATION AND EXPERIENCE

Bachelor's degree in Business Management or related field, or ten to twelve years of operations or management experience. A minimum of three to five years of post degree experience in organizational leadership highly desirable Experience in a church, school. nonprofit, or multi-use campus strongly preferred

WORKING CONDITIONS

This role includes both office-based and outdoor work across a five-acre campus. The position requires regular walking of the property, coordination with multiple stakeholders, and responsiveness to occasional urgent facilities needs outside of regular business hours.

DESIGN INTENT OF THE ROLE

This position is intentionally structured to: Prioritize facilities and scheduling as core operational functions Build and document sustainable systems that reduce complexity and staff dependency and design and document workflows to implement those systems Create a pathway to redistribute or offload scheduling responsibilities within the first year Support a campus that is not only maintained, but actively enabling ministry and community impact Success will be measured by: Well-maintained and welcoming campus environments Clear, consistent, and increasingly efficient scheduling processes Reduced time burden and confusion in campus coordination Implementation of systems that allow shared ownership of operations over time Strong relationships with staff, tenants, and community partners

Pay:

$30.00 - $32.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan

Work Location:

In person