About the

Role:

As a CBRE Facilities Manager, you will lead the soft services and consumables function for a client account. You'll manage the janitorial, landscaping, and PPE vendor relationships that keep the facilities running, and partner directly with lab managers to ensure consumables — PPE and other lab-required product — are stocked and compliant. This role is soft services-focused.

What You'll Do:

Provide formal supervision to two direct-report Soft Services Managers and oversee the Warehouse Coordinators; monitor training and development, conduct performance evaluations and coaching, and support recruiting and hiring. Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Own and manage vendor relationships across janitorial, landscaping, and PPE — coordinating scope of work, service levels, and invoicing. Partner with client lab managers to keep PPE and consumables (face masks and other lab-required products) stocked, compliant, and responsive to lab needs. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage operating budgets and variance reports for the soft services and consumables program. Perform facility inspections and quality assurance for soft services delivery, following local, state, and federal regulations; suggest operational efficiencies and upgrade opportunities. Manage environmental health and safety procedures related to soft services operations. Oversee vendor invoicing procedures and review price quotes for the procurement of soft services parts, products, and labor. Conduct process and procedure training on soft services and safety best practices. Lead by example and model behaviors consistent with

CBRE RISE

values. Influence parties of shared interests to reach agreement. Apply knowledge of own discipline and how it integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.