Come Join Our Team! Biotium is a leading life science reagent manufacturer and supplier devoted to providing high-quality and innovative fluorescent tools that fuel scientific discovery. Our collaborative team of experienced chemists and biologists, who are at the forefront of fluorescent dye design, apply chemistry-based principles toward producing solutions for unmet challenges in life science and medical research. Founded in 2001, Biotium is a private company based in the San Francisco Bay Area with distribution channels across the globe.
JOB TITLE
Infrastructure Specialist
LOCATION
Fremont, California
JOB OBJECTIVE
Under general supervision, the Infrastructure Specialist will support the company's day-to-day technology and facility needs. This position provides basic IT support, coordinates facility maintenance and service vendors, and helps ensure company infrastructure remains reliable, organized, and properly maintained.
ESSENTIAL DUTIES
IT Support Provide first-level support for computers, printers, software, and other workplace technology. Set up workstations and equipment for new employees. Troubleshoot routine hardware, software, printing, and connectivity issues. Maintain IT equipment and inventory records. Coordinate with external IT providers for issues requiring advanced technical support. Facilities Support Coordinate routine building maintenance, repairs, and service requests. Communicate with vendors for HVAC, electrical, plumbing, janitorial, security, fire/life-safety, and other facility services. Schedule and track preventive maintenance and required inspections. Obtain quotes and coordinate vendor access and service appointments. Maintain facility service, inspection, and maintenance records. Report facility, safety, or compliance concerns to management. Administrative & Operational Support Maintain vendor contacts, service agreements, warranties, and related documentation. Track open IT and facility requests through completion. Assist with equipment purchases and infrastructure projects. Perform other duties as assigned.
MANDATORY QUALIFICATIONS
High school diploma or equivalent required. One (1) to three (3) years of experience in IT support, facilities, office administration, or a related field preferred. Basic knowledge of Windows computers, Microsoft Office, printers, and workplace technology. Strong organizational, communication, and problem-solving skills. Ability to communicate effectively with employees and external vendors. Ability to work independently and recognize when an issue requires escalation. Ability to learn new systems, equipment, and processes quickly. We value reliability, organization, problem-solving, and willingness to learn . Training will be provided for the right candidate.
COMPENSATION AND BENEFITS
Compensation:
$33-$34.00 per hour, depending on qualifications and experience. Comprehensive company-paid benefits, including medical insurance, 401(k) with company match, paid sick leave, vacation, and holidays.
Pay:
$33.00 - $34.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance