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NYA Sports & Fitness
Facility Key Carrier / Floor Manager
Entry-Level JobVerifiedNo experience needed
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Based on Connecticut data
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What they do
A Facilities Manager manages the facilities of a company or organization, including buildings and grounds, equipment, supplies and staff. Oversees maintenance and security of facilities; oversees renovation projects and monitors work to improve energy efficiency, productivity or employee safety. May work in manufacturing and production, or manage hotels, small apartment buildings, trailer parks or recreational facilities.
$124,710 / year median in Connecticut
+5% projected growth
Job Description
Facility Key Carrier / Floor Manager NYA Sports & Fitness Newtown, CT Job Details Part-time $19 - $23 an hour 1 day ago Benefits Retirement plan Qualifications Sweeping Computer operation Customer communication Customer service Computer literacy Shift management High school diploma or GED Supervising experience Manual handling Delegation Full Job Description Key Carrier / Manager on Duty NYA Sports & Fitness Center
LOCATION
Newtown, CTDEPARTMENT
OPERATIONSREPORTS TO
EXECUTIVEDIRECTOR STATUS
PARTTIME POSITION SUMMARY
The Manager on Duty is a key member of the facility operations team and oversees business operations while ensuring the facility functions smoothly, safely, and productively throughout their shifts. They are the "go to" person in the building and are the management representative to all members and guests, primarily on nights and weekends. Their duties include delivering exceptional customer service to all members and guests, reviewing the daily schedule of events and setting-up/breaking down the various areas within the building to accommodate, delegating tasks to team members, balancing the cash register, and coordinating employee responsibilities to uphold the facility brand and cleanliness standards.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Facilitate clear and effective communication between employees and different departments through the use of walkie talkies and consistent building tours and check-ins Use the daily Venue Report to plan and prioritize shift duties Lead and direct Facility Operations staff to accomplish cleaning duties according to the Daily Cleaning Schedule and other tasks as needed Ensure all members, clients, and guests check-in at the front desk properly Use program rosters to manage check-in of program participants and verify proper payment Set-up and breakdown spaces/surfaces for events and activities according to the daily Venue Report When closing the facility, prepare for the following day's opening activities by setting-up spaces as needed Maintain facility brand by routinely sweeping front entrance, Fieldhouse, Turf, Lobby, and restrooms/locker rooms Proactively respond to walk-ins or call-ins by answering questions regarding memberships, rentals, and programs Ensure daily logs, sheets, and reports are printed and in use, and submitted correctly at the end of shift Maintain building security by properly locking doors and setting alarmMINIMUM QUALIFICATIONS
Previous supervisory experience in customer service preferred Interest in Sports & Recreation is a plus Certification for CPR and First Aid required within (1) month of hire Must be available to work a flexible schedule; a combination of days, evenings, weekends, and some holidaysWORKING CONDITIONS AND PHYSICAL DEMANDS
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
- Will be required to operate a computer
- Facility has intermittent noise