Ai & Technology Governance, Technology Risk Contract Type:
Permanent Job Reference:
3001572901-2 Apply for this job now Job Description At Contract Osprey, we blend technological innovation with strategic real estate management to transform self storage facilities into smoothly running, customer-friendly operations. We are seeking a Self Storage Facility Manager who is passionate about both technology and real estate management to oversee the daily operations of our state-of-the-art self storage units. This role is key to maintaining our reputation for operational excellence and superior customer service. Responsibilities Manage day-to-day operations of the facility, including but not limited to, leasing, customer service, and maintenance. Implement cutting-edge software solutions developed by Contract Osprey to enhance operational efficiency and customer satisfaction. Maintain accurate records of all facility transactions, including leases, payments, and incident reports. Conduct regular audits and inspections to ensure compliance with health, safety, and zoning regulations. Oversee the marketing and outreach efforts to attract new customers and retain existing ones. Prepare and manage the facility's budget and financial reports. Handle customer inquiries and resolve issues to maintain high customer satisfaction. Train and supervise facility staff, ensuring a high standard of customer service and operational efficiency. Required Skills Proficiency in using property management software and technologies. Strong understanding of budgeting and financial management. Excellent organizational and leadership skills. Effective communication and interpersonal skills. Ability to handle conflicts and emergency situations efficiently. Experience in digital marketing and social media management.