Facilities Operations Manager Block by Block - 3.5 Columbia, MO Job Details $78,000 a year 3 days ago Benefits Paid jury duty Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Referral program Qualifications Microsoft Word Customer communication Customer relationship building Microsoft Outlook Spreadsheets Client relationship development High school diploma or GED Supervising experience Guard Card Customer relationship management Client management Team motivation (leadership skill)

Full Job Description Job Title:

Operations Manager (Ideal candidate will need to have Columbia Security License and experience in either: facilities operations, security operations, or hospitality management experience.)

Salary:

$78K, plus annual incentive , Weekly Pay, Rapid Advance Pay Program and comprehensive benefits Are you a leader with 5-7 years of experience in facilities operations management, security operations, hospitality/tourism management, event management, or public spaces administration ? Block by Block is seeking an Operations Manager to oversee one of our Cleaning and Safety Ambassador programs in downtown Columbia. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately 11 employees, and a passion for creating a great experience.

Key Responsibilities:

Hiring and training a positive, skilled, and dependable team. Adjusting the deployment of resources to match changing needs. Identifying and solving problems to improve program quality. Procuring and managing inventory of supplies and equipment. Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets). Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Career Growth :

Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador. Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements:

High School Diploma Required, College or Extended Education preferred Minimum of 5 years Management Experience in a similar field. City of Columbia Security Licensure required or will need to get within 30 days of hire. Expert Customer Service Skills - Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude. Expert Judgement - must be comfortable and competent in order to make decisions based on information available. Excellent Communication Skills Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Req Benefits:

We are proud to offer the following benefits:

Insurance:

Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.

Paid time off:

Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).

Bonuses:

Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).

Other:

401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Compensation:

$78,000 - $78,000