Gervin Management is seeking a dependable, highly organized, and customer-service-focused Maintenance Coordinator to join our property management team in Parsippany, NJ. This is a fast-paced, customer-facing position that requires frequent phone and email communication with homeowners, residents, maintenance staff, and vendors. The ideal candidate must be comfortable handling a high volume of calls and emails, managing multiple requests at once, and remaining professional and composed during stressful situations.

Key Responsibilities:

Answer incoming phone calls and respond to resident and homeowner inquiries Monitor and respond to a high volume of emails and maintenance requests Provide professional, responsive customer service and follow-up Coordinate and schedule work orders with maintenance staff Schedule maintenance appointments with homeowners and residents Track open work orders from initial request through completion Coordinate with landscaping and snow removal crews Schedule and communicate with sprinkler, fire alarm, plumbing, electrical, and other property vendors Visit properties as needed to review maintenance issues and work orders Handle urgent maintenance situations and prioritize requests appropriately Maintain clear communication between residents, vendors, maintenance staff, and property managers

Pay:

$52,000.00 - $55,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person