Success Factors:

Maintains a strong service orientation and commitment to excellence, ensuring a positive experience for all facility users while upholding the standards of a premier Division I venue. Ability to build strong, collaborative relationships with Athletics, Facilities, campus partners, and community users to effectively balance competing needs and priorities. Demonstrates sound judgment, diplomacy, and adaptability when navigating complex scheduling, operational challenges, and stakeholder requests. Takes initiative to identify opportunities for improvement, increased utilization, and operational efficiencies while successfully managing change and competing demands.

Required Qualifications:

Trade/Technical/Vocational School degree in a related field and at least 2 years of relevant experience, including management experience, or an equivalent combination of education and experience. Demonstrated technical proficiency or experience with ice resurfacing equipment, refrigeration systems, and/or rink mechanical infrastructure. Proficiency with facility management software, point-of-sale and scheduling systems, and standard productivity tools (Microsoft Office Suite, SharePoint, Google Workspace) Valid motor vehicle operator's license. Ability to lift and move up to 50 pounds; ability to work effectively in cold rink environments for extended periods. Demonstrated success in building collaborative relationships with diverse internal and external stakeholders. Demonstrated skill in understanding cultural differences. Proven experience connecting inclusion, belonging and wellbeing practices to business goals.

Preferred Qualifications:

Additional education, specifically in Facility Management, Sports Management, Business, or another related field. More specific experience in a collegiate, professional, or high-profile amateur hockey facility, familiarity with NCAA Division I regulations governing athletic facilities, scheduling and client management in a multi-use sports or recreation facility, and/or ammonia refrigeration systems and EPA Section 608 certification, or equivalent training and experience. Certification from the Ice-Skating Institute (ISI), Refrigerating Engineers & Technicians Association (RETA), or a similar professional body•or equivalent professional experience and training•or able to be certified after being employed.

University Job Title:

Athletic Operations Admin I Job Family:

Athletics & Physical Education Level:

E Pay Rate Type:

Salary Pay Range:

$65,447.00•$75,632.00

Remote Option Availability:

Onsite Company:

Endowed Contact Name:

Bri Muscente Contact Email:

bmm249@cornell.edu

Job Titles and Pay Ranges:

Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell?s non-union staff job titles and pay ranges, see Career Navigator . Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell?s union wages, see Union Pay Rates .

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines :

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by \"dragging and dropping\" them into the dropbox or by using the \"upload\" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu . Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu . Notice to

Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of \"... any person ... any study.\" No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual?s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. 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Manager, Lynah Rink