A Facilities Manager manages the facilities of a company or organization, including buildings and grounds, equipment, supplies and staff. Oversees maintenance and security of facilities; oversees renovation projects and monitors work to improve energy efficiency, productivity or employee safety. May work in manufacturing and production, or manage hotels, small apartment buildings, trailer parks or recreational facilities.
Job Summary We are seeking an energetic and detail-oriented Self Storage Facility Manager to lead the daily operations of our storage facility. In this pivotal role, you will oversee all aspects of property management, customer service, leasing, and maintenance to ensure a seamless experience for our clients. Your leadership will drive occupancy rates, maintain compliance with facility standards, closely monitor customer receivables. This position offers an exciting opportunity to manage a dynamic facility while delivering exceptional service and operational excellence. Responsibilities Manage the day-to-day operations of the storage facility, including leasing, customer relations, and administrative tasks Oversee lease or rental agreement management, ensuring accuracy and compliance with legal standards such as Landlord-Tenant Law. Utilize property management tools like Site Link and Storables to track occupancy, billing, and maintenance requests efficiently Coordinate property maintenance and facilities management to keep the site safe, clean, and fully operational Handle client communication via phone, email, and in-person interactions with professionalism and courtesy using proper phone etiquette Conduct conflict management to resolve tenant issues swiftly while maintaining positive relationships Implement upselling strategies to maximize revenue through additional services such as insurance or moving and storage supplies Maintain accurate data entry, filing systems, and records related to leasing contracts, legal documents, and property maintenance logs Supervise vendors in property maintenance activities Experience Proven experience in property management or real estate administrative roles with a focus on self-storage facilities or similar environments Strong knowledge of computer applications Experience managing budgets, financial reporting, and cost control within a property management setting Hands-on experience with property maintenance coordination and facilities management practices Office experience including data entry, filing systems, Microsoft Office Suite proficiency (Word, Excel) Join us as a Self Storage Facility Manager where your leadership will make a tangible difference! Bring your expertise in property operations combined with your passion for delivering outstanding customer service. We are committed to supporting your growth while providing a rewarding environment where you can thrive professionally.
