Facilities Coordinator Branded Group Inc - 3.1 Cypress, CA Job Details Full-time $22 - $38 an hour 8 hours ago Benefits Work from home stipend AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Gym membership Paid sick time Pet insurance Qualifications Vendor relationship building

Full Job Description Facilities Coordinator Location:

Remote Position Type:

Full Time, Non-Exempt (Hourly) About the Organization At Branded Group, we help some of the nation's leading brands maintain their facilities through responsive service, trusted vendor partnerships, and a commitment to operational excellence. Our team members are empowered to make decisions, solve problems, and contribute directly to the success of our clients and our company. If you enjoy working in a dynamic environment and thrive on helping clients navigate urgent and complex situations, we encourage you to apply. About the Role Branded Group is seeking experienced, highly motivated Facilities Coordinators to join our Service Operations team. In this role, you will manage maintenance requests for national clients while delivering exceptional customer service, ensuring timely response, and driving cost-effective resolutions. The ideal candidate thrives in a fast-paced environment, excels at problem solving, communicates effectively with clients and vendors, and can successfully manage multiple priorities simultaneously. This position plays a critical role in maintaining seamless operations outside of standard business hours and requires strong decision- making skills, attention to detail, and a strong sense of urgency. Essential Duties and Responsibilities Service Coordination & Work Order Management Manage service requests for national clients and ensure timely resolution. Coordinate service providers, technicians, property managers, and other stakeholders to facilitate successful completion of work orders. Meet client-specific response requirements. Maintain accurate and detailed documentation, notes, and status updates across multiple software platforms. Monitor work orders from initiation through completion, ensuring all required information and documentation are captured. Budget Management & Cost Control Review labor, material, and subcontractor costs to ensure pricing accuracy and cost effectiveness. Negotiate vendor pricing and service costs while maintaining strong vendor relationships. Balance client expectations with profitability objectives by maintaining appropriate margins. Obtain multiple vendor quotes when required and evaluate pricing and scope to ensure the best value. Client Communication Provide proactive and professional communication to clients via email, phone, and customer portals. Maintain accurate schedules, status updates, and service documentation. Escalate service issues, delays, cost increases, and other concerns as appropriate. Build and maintain positive client relationships through responsive and solution-oriented service. Work Environment Fully remote position requiring a dedicated home office workspace. Reliable high-speed internet connection is required. Schedule This is a full-time position, typically requiring 40 hours per week. Flexibility of working evenings, overnight hours, weekends, and holidays as assigned is required. Compensation $22.00 to $38.00 per hour, depending on qualifications and experience. Benefits Medical Insurance Dental Insurance Vision Insurance Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Employee Assistance Program (EAP) Pet Insurance 401(k) Plan with Employer Matching Contributions Paid Vacation Paid Sick Leave Paid Personal Days Paid Holidays Fitness Reimbursement Program Employee Recognition Programs Bonus Opportunities Tuition Reimbursement Home Office Stipend Paid Volunteer Time