Insurance Account Manager-Facility/Family Caller ExcelHealth Group, LLC - 2.3 Murfreesboro, TN Job Details Full-time $17 - $20 an hour 1 day ago Benefits Paid holidays Paid time off Qualifications Bilingual Computer operation Accounts receivable Customer communication Customer service Microsoft Office High school diploma or GED Math Bachelor's degree Associate's degree Account management experience Full Job Description ExcelHealth Group is seeking a reliable Insurance Accounts Manager to perform tasks that will help us monitor our revenues. This is an in-office position only. Located in Murfreesboro, TN. Employee is responsible for preparing invoices, updating records, submitting claims, contacting clients, and collecting outstanding payments. Individual must be accurate and reliable in handling accounts and documents. Strong math skills and a high degree of organizational ability are essential due to the high amount of financial information. Vast computer knowledge is required. The goal is to contribute to the accurate preparation of bills receivable. Responsibilities (but not limited to) : Collect all information needed to calculate bills receivable Check the data input in the accounting system to ensure accuracy of final bill Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.) Facilitate payment of invoices due by sending bill reminders and contacting clients Issue customer account statements periodically, or whenever necessary Monitor accounts to identify outstanding debts Take actions to encourage timely payments Make high-volume, outbound phone calls in a professional manner while retaining and improving customer relations Reconcile customer disputes as they pertain to payment of outstanding balances that are due Provide timely follow-up on payment arrangement Identify issues attributing to account delinquency & discuss them with management Communicate and follow-up effectively with management regarding customer accounts on a timely basis

Skills:

Bi-lingual preferred Proven experience as a Accounts Receivable Clerk Experience making high-volume, outbound calls Knowledge of billing procedures and collection techniques Knowledge of dental practice is a plus Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Excellent customer services skills Problem-solving skills Strong attention to detail and goal-oriented High school diploma; Associate's or bachelor's degree is a plus

Benefits:

Paid Time Off Paid company-recognized holidays Bonus opportunity available after 90 days

Schedule:

Monday to Friday; 8:00 a.m. to 5 p.m. In-office Background Check Notifications All employees are subject to both a background check and pre-employment drug screening; acceptable results are required. ExcelHealth Group participates in the E-Verify process. For more information about our company please visit excelhealthgroup.net

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Paid time off Ability to

Commute:

Murfreesboro, TN 37130 (Required)

Work Location:

In person