Facilities Operations Manager

Facilities Operations Manager T5 Data Centers - 3.7 Denton, TX Job Details Full-time 1 day ago Qualifications Data Center Operations Employee onboarding Term negotiation Construction subcontractor management Customer communication Contract management Data center experience Operations management Procedural guides Customer service Technical documentation 5 years Bachelor of Science Environmental compliance Routine inspections Shift management Payroll management Compliance management implementation CMMS Databases Invoice processing Team development Hiring Analysis skills Policy & process development Electrical systems Continuous improvement Team management Access control implementation Quality control Trade school Contracts Technical writing Vendor contract management Annual budget preparation Power tools Electrical maintenance Environmental regulatory compliance Maintenance management OEM Senior level Onboarding process management Hand tools Bachelor of Arts Communication skills Staffing management Technical Proficiency Mechanical knowledge Overseeing training High availability Time management Staff development Full Job Description The Facility Operations Manager (FOM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of SME's, Technicians, Supervisors, and outside vendors and contractors capable of achieving the goal of 100% availability of the data hall spaces. The FOM will drive full compliance with all T5 and client policies and procedures by fostering an environment of continuous improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITIES

Direct responsibility for the entire process of managing the complete physical asset pertaining to the safe and sustainable Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems Build a staff of qualified SME's, technicians, and managers with the necessary critical mindset, technical and organizational skills to deliver Total Availability (100% uptime) to T5's customers while minimizing risk Manage power and cooling capacity and monitor environmental conditions within the Data Halls Resolve all electrical, mechanical, BMS, and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner On-call 24x7 to respond to all data center emergencies Act as the single point-of-contact for all facilities-related issues, including, but not limited to PM and CM schedules, new business, projects, budgets and expansion and staffing Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation, when necessary Oversee the development, accuracy, and enforcement of site-level operating procedures and other documentation as necessary Manage oversight from preventive maintenance inspections and provide guidance on how to address issues Determine actionable items to address Quality Control review results Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials Manage access requirements to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations Assist and plan with clients on all facility-related issues Responsible for working with the Account Director to identify, document, and implement new policies and procedures as needed Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve with the client all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations Manage site safety and environmental compliance Responsible for the development and execution of annual opex and capex budgets to the degree necessary to comply with the expectations of the SOW Approve all facility invoices per the established site process Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner Set, review, and approve employee work/PTO schedules, audit and process employee time and payroll Ensure that T5 training expectations are met and audit the process monthly Identify, vet, and approve all sub-contractors who will perform work on-site Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled Manage onsite special projects as assigned

EDUCATION AND EXPERIENCE

Bachelor's Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years' experience in mission critical environments Minimum 5 years direct management of non-exempt shift-based employees, required Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations, preferred

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

Strong verbal and written communication skills required for working effectively with Account Director, team members, vendors, and customers on daily data center operations Exceptional written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs) and other relevant business documents and correspondences Above average problem-solving and analytical skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve Exceptional time management skills and the ability to prioritize work in a fluid environment Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments Able to function effectively and maintain focus in high-pressure situations Has a "can-do" customer service attitude who is conscientious and takes personal pride in their work Has high degree of attention to detail and completes tasks on time Able to follow instructions, respond to management direction, and volunteer readily when asked Able to handle changing needs and priorities accurately and professionally Able to read and understand electrical and mechanical manuals, drawings, and sketches Able to work proficiently and safely with hand tools and power tools

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These physical tasks may be required on an emergency basis, meaning performed by the FOM alone, without notice, and on an immediate basis to meet urgent facility operations requirements and standards at a site where frequently no other personnel are available. Ability to stand, walk, sit, climb, and balance Ability to stoop, kneel, crouch and crawl using both arms and legs Ability to reach, grasp, push, pull, handle, feel, and type with both hands and arms Ability to smell, talk and hear Ability to see at close and distance ranges and the ability to see and correctly distinguish color Ability to lift equipment in small spaces without mechanical assistance, weighing up to 100 pounds Ability to work inside and outside We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.