We are seeking a hands-on General Manager to lead operations for a high-energy sports facility. This is a great opportunity for a strong operator who enjoys leading teams, driving sales, building community relationships, and creating a fun, welcoming experience for guests.

General Manager Benefits:

Bonus potential Medical, dental, vision, and mental health benefits 401(k) match Unlimited PTO C12 Leadership development and training Professional certification opportunities

General Manager Responsibilities:

Lead, hire, train, schedule, coach, and develop facility team members Drive revenue through league participation, memberships, field rentals, local partnerships, and repeat customer engagement Manage daily sports facility operations, including scheduling, vendors, maintenance, safety, cleanliness, and compliance Build strong relationships with players, parents, teams, referees, schools, clubs, and community partners Set clear expectations for service, operations, accountability, and team performance Resolve customer issues quickly and professionally, with strong follow-through Support the front desk, staff, referees, and guests during peak business periods Create a safe, fun, and welcoming environment where players feel valued and excited to return

General Manager Requirements:

Proven sales success and experience in a lead, supervisor, assistant manager, operations manager, or general manager role Strong people leadership skills with the ability to hire, train, coach, and hold a team accountable Experience in customer service, sales, operations, hospitality, recreation, fitness, sports, entertainment, or facility management Ability to manage schedules, staffing, customer issues, facility needs, and business priorities in a fast-paced environment Comfortable working nights, weekends, and peak business hours based on facility demand Bachelor's degree preferred or equivalent experience in sales, customer service, operations, or leadership Must be at least 18 years old Spanish/English bilingual ability is a plus Team sports, recreation, fitness, or sports facility experience is a plus This role requires availability during peak facility hours, including nights and weekends. Shifts vary based on business needs, league schedules, staffing, and facility demand.