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Old Salem Museums & Gardens

Donor Relations & Stewardship Assistant

Career Insights for Fundraising Manager

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What they do

A Fundraising Manager manages fundraising for an organization. Develops and implements fundraising strategies that include online fundraising, mail and email campaigns, grant writing and fundraising events. May develop relationships with large donors.

$121,476 / year median in North Carolina

+10% projected growth

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Job Description

The Donor Relations & Stewardship Assistant supports the Development Director and team in all fundraising activities, including donor relations, event planning, and database management. This role requires strong communication and organizational skills and the ability to work on multiple projects simultaneously. This position plays a critical role in our fundraising efforts, supporting various development activities and helping to advance our mission. This role is essential in ensuring the sustainability and growth of our organization's programs and initiatives.
WHAT YOU'LL DO
Donor Relations
  • Ensure donor information is accurate and up to date. Use database software to track contributions and manage donor interactions.
  • Draft thank-you letters, newsletters, and other communications to current and prospective donors.
  • Implement stewardship strategies to retain and engage donors, ensuring they feel valued and connected to our mission.
  • Completes charitable state registration for 9 states with guidance from the Annual Fund Manager.
Gift & Membership Acknowledgment:
  • Responsible for daily gift receipts and entry from all sources, including online, on-site events or collections, in-person, and US postal service.
  • Record gifts, pledges made, and pledge payments in the donor database according to donor/fund designation.
  • Prepare transactions for batch entry by assigning correct codes to all gifts according to donor and organizational designation.
  • Maintain an ongoing list for 1766 Society (Planned Gifts designated and fulfilled). Reporting and Analysis
Generate Reports:
Create and distribute regular reports on database activity, data quality issues, and other relevant metrics.
    Data Analysis:
    Analyze data trends and provide insights to support decision-making and strategic planning within the organization. User Support
      Technical Assistance:
      Provide technical support and training to staff members to help them use the database system effectively.
        Problem Resolution:
        Troubleshoot and resolve any database-related issues that may arise, ensuring minimal disruption to operations. Administrative Support
        • Maintain accurate records of all development activities, including donor interactions, event details, and grant submissions.
        • Keeps the SOP for the Development department updated. Board Relations
        • Take and Distribute Minutes
        • Attend all board meetings and accurately record minutes.
        • Distribute draft minutes to the President for initial review.
        • Maintain Board Records
        • Ensure all board-related documents are systematically filed and easily accessible.
        • Manage board member contact information and terms of service. Event Support
        • Support execution offundraising events, including managing logistics, invitations, and follow-up communications.
        WHAT YOU NEED
        • A bachelor's degree in a related field (e.g., non-profit management, communications, marketing) is preferred.
        • At least 1-2 years of experience in a development or fundraising role, preferably in a non-profit setting.
        • Excellent written and verbal communication skills.
        • Strong organizational and time management abilities.
        • Proficiency in Microsoft Office Suite and donor management software (e.g., Altru, Donor Perfect).
        • Ability to work independently and as part of a team.
        • Attention to detail and accuracy.
        • Creative problem-solving skills.
        • Requires the kind of teamwork, supervision, and personal interaction that cannot be had in a home office situation; therefore, regular, and predictable on-site attendance is a job requirement.
        • Commitment to the organization's mission and values.
        • Professionalism and integrity.
        • Flexibility to adapt to changing priorities and needs.
        • Positive attitude and enthusiasm.
        • A valid driver's license.
        ESSENTIAL PHYSICAL FUNCTIONS
        While performing the duties of this Job, the employee is regularly required to climb stairs, sit, use hands to handle or feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, and crouch. The employee must often lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus—extended periods of work done at a computer workstation, viewing a computer monitor. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
        Pay:
        $38,500.00 per year
        Benefits:
        Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Have you ever worked for a non-profit organization? Do you have a valid driver's license?
        Experience:
        development : 1 year (Preferred)
        Work Location:
        In person