About the Role We are seeking a compassionate, dependable, and organized Family Development Specialist to work directly with individuals and families to identify needs, establish goals, connect them with resources, and support their progress toward stability and self-sufficiency. The Family Development Specialist builds trusting relationships with families, provides consistent follow-up, maintains accurate documentation, and helps clients navigate challenges and access appropriate community resources. The ideal candidate is approachable, patient, respectful, adaptable, detail-oriented, and committed to helping individuals and families achieve positive outcomes. Key Responsibilities Manage assigned family and client cases with professionalism, compassion, and respect. Assess individual and family needs, strengths, barriers, risks, and available supports. Work collaboratively with families to establish meaningful and achievable goals. Develop and follow individualized action plans with clients. Connect individuals and families with community resources and supportive services. Provide follow-up to ensure referrals, appointments, and action plans are progressing as planned. Monitor client and family stability and identify changes or potential risks requiring attention. Maintain accurate, timely, and confidential case notes and documentation. Communicate effectively with clients, families, community partners, service providers, and team members. Use active listening and problem-solving skills to help families overcome barriers. Encourage client participation, independence, and progress toward established goals. Build positive, professional, and trusting relationships with individuals and families. Maintain appropriate professional boundaries and protect client confidentiality. Use case-management software, email, internet, and other technology to document and coordinate services. Participate in team meetings, training, and other duties as assigned. QualificationsRequired High school diploma or equivalent. Strong communication and active listening skills. Ability to organize and manage multiple cases, responsibilities, and deadlines. Ability to document information accurately and maintain confidentiality. Basic computer skills, including email and internet use. Ability to establish and maintain positive, respectful relationships with individuals and families. Ability to work effectively both independently and as part of a team. Preferred Experience helping individuals or families through customer service, nonprofit services, community work, healthcare, education, case support, or a similar setting. Additional education in human services, social work, family services, behavioral health, education, or a related field. Experience with case-management software or electronic client records. Experience connecting clients with community resources and supportive services. Skills & Competencies Case management Family support Communication Active listening Organization and time management Documentation and recordkeeping Problem-solving Resource coordination Follow-up and accountability Computer skills Relationship building Compassion and empathy Dependability Patience Adaptability Attention to detail Professionalism and respect Personal Qualities The successful candidate will be: Compassionate Dependable Organized Respectful Patient Approachable Trustworthy Adaptable Detail-oriented Positive and solution-focused Committed to helping individuals and families achieve stability Work Environment & Physical Requirements This position requires the ability to work in both office and community settings. The Family Development Specialist must be able to: Sit, stand, walk, bend, and reach as needed. Use a computer and telephone regularly. Travel locally to meet client and program needs. Work effectively in office and community-based environments. Operate standard office equipment, including computers, telephones, printers, scanners, and copiers. What Success Looks Like Success in this position means: Clients and families receive respectful, timely, and consistent support. Individuals and families understand their goals, resources, and next steps. Client records remain accurate, complete, and up to date. Referrals and follow-up activities occur as planned. Risks and changes in family stability are identified and addressed appropriately. Clients remain engaged in their action plans. Individuals and families make meaningful progress toward stability and self-sufficiency. Join Our Team If you are passionate about helping individuals and families overcome challenges, connect with resources, and achieve greater stability, we encourage you to apply. As a Family Development Specialist , you will have the opportunity to make a meaningful difference by supporting families through goal-setting, resource coordination, encouragement, and consistent follow-up.

Pay:

$14.86 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person