Outreach Development Specialist

Outreach Development Specialist Compton, CA Job Details Full-time $70,300 - $78,043 a year 1 day ago Benefits Wellness program Mileage reimbursement Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Mandarin Conducting community outreach projects Spanish Customer relationship building Sales Marketing Cantonese Bachelor's degree in business Local agency collaboration Lead generation English Mid-level Client relationship development Marketing strategy development Vietnamese Bachelor's degree in marketing Korean CMS regulatory compliance Business development Driver's License Bachelor's degree Driving Centers for Medicare and Medicaid Services (CMS) Tagalog Networking through strategic partnership building Marketing campaign management CRM system proficiency Cross-functional collaboration Business Communication skills Full Job Description Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Are you passionate about making a lasting impact in your community? As an Community Business Development Specialist (internally known as an Outreach Development Specialist), you'll be on the front lines of helping older adults live independently and thrive with dignity. This is your chance to turn compassion into action—connecting seniors, families, and community partners to a life-changing program that keeps people where they want to be: safe, supported, and at home. You'll serve as the face of our PACE (Program of All-Inclusive Care for the Elderly) initiative—building meaningful relationships, sparking awareness, and opening doors for those who need it most. Whether you're presenting at a health fair, meeting with a provider, or sharing the benefits of PACE with a family member, your work will directly shape lives and strengthen our mission of caring for seniors across our community.

Responsibilities:

Build Lasting Partnerships:

Develop and nurture strong relationships with healthcare providers, senior centers, post-acute facilities, and community organizations to drive meaningful referrals. Be the

Face of Our Mission:

Represent our PACE program with professionalism and heart at community events, health fairs, and gatherings across culturally diverse neighborhoods.

Educate and Empower:

Help prospective participants, families, and caregivers understand how PACE can enhance independence, quality of life, and holistic support.

Achieve and Inspire:

Meet, and exceed, monthly and quarterly referral and enrollment goals, contributing to our program's growth and success. Create Pathways to

Care:

Generate qualified leads, schedule center tours, and walk families through every step of the enrollment journey.

Stay Organized and Impactful:

Maintain detailed records of outreach efforts, leads, and results using CRM tools to ensure follow-through and success tracking.

Champion Compliance and Integrity:

Uphold DHCS and CMS regulations to ensure all outreach and marketing efforts meet the highest ethical standards. Collaborate for

Success:

Partner with colleagues across outreach, enrollment, and care delivery to align strategies, share insights, and celebrate wins. Innovate for the

Future:

Contribute creative ideas to quarterly marketing plans and outreach campaigns that elevate awareness and engagement. Be Ready to

Shine Anytime:

Participate in community events during evenings or weekends as needed. Because impact doesn't always happen between 9 and 5.

Jump In Where Needed:

Perform additional outreach and enrollment activities that help our team and mission thrive. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of myPlace's Vision and Goals. Other duties as assigned.

Qualifications and experience:

Education with

Purpose:

Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred.

Community-Driven Experience:

Minimum two (2) years in outreach, marketing, sales, or community engagement—preferably in healthcare or senior services.

Proven Results:

Demonstrated success meeting referral or enrollment goals through authentic relationship-building. Heart for

Service:

Experience supporting frail seniors, older adults, or underserved populations is strongly preferred. Language as

Connection:

Bilingual skills (English/Spanish, Mandarin, Cantonese, Tagalog, Korean, or Vietnamese) are highly valued.

Storytelling Skills:

Excellent communication, interpersonal, and presentation abilities that inspire and educate diverse audiences.

Relationship Builder:

Naturally earns trust and creates long-term partnerships rooted in care and respect.

Tech-Savvy and Detail-Oriented:

Comfortable with CRM systems and able to track every detail that drives success.

Independent Spirit:

Self-motivated, organized, and calm under pressure—you thrive in dynamic environments and get things done.

Road-Ready:

A valid California driver's license, reliable transportation, and willingness to travel across our service area (evenings/weekends included). Schedule with

Flexibility:

This is a Monday through Friday role, but community doesn't always keep business hours—so occasional evenings and weekends may be needed to support events and outreach activities. On the

Move:

You'll travel throughout the South Los Angeles service area to build connections and represent our mission where it matters most. Mileage reimbursement is provided for all work-related travel. Tuberculosis Screening Policy To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available. What's in it for you?

Base salary range:

$70,300 to $78,043 per year A performance bonus program Medical, Dental, Vision coverage Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday Excellent 401(k) Retirement Saving Plan with employer match. Robust employee recognition program Robust Wellness Program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! #LI-MM1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)