Assistant Manager

Join a team dedicated to excellence and enjoy an amazing benefits package while supporting the operational success and financial performance of our residential communities. This position is a great fit for a determined, results-oriented leader looking for a stable, long-term career with an established company that values its employees. We are seeking an Assistant Manager with a "prompt-to-do" attitude to assist in managing tenant relationships, rent collections, and property marketing in a professional and timely manner. In this role, you will provide administrative support to the onsite team, handle bookkeeping tasks, and help maintain high occupancy levels to protect the long-term value of the properties.

Job Responsibilities Financial & Accounting Oversight Comprehensive Bookkeeping:

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.

Account Reconciliation:

Prepares daily bank deposits, reconciles bank accounts, and processes resident dispositions (security deposits) in accordance with legal requirements.

Accounts Payable:

Reviews and submits invoices from vendors and contractors for payment by reconciling work performed and coding charges to appropriate Chart of Account codes.

Revenue Management:

Reviews resident files to determine unpaid or late fees, communicates with residents regarding outstanding balances, and implements procedures for collecting on delinquencies.

Operational Leadership Acting Supervisor:

Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work and coordinating maintenance and make-ready tasks.

Legal & Evictions:

Follows established procedures related to evictions, including following proper notice requirements and representing the community in court hearings and proceedings.

Reporting:

Operates property management software (Yardi/OneSite) to record, track, and report on all financial workings; prepares monthly close-out and financial reports.

Owner Relations:

Assists in managing the client/owner relationship by conducting community tours and providing updates on the community's performance.

Occupancy & Resident Relations Marketing & Sales:

Performs community sales and marketing tasks to effectively maintain high occupancy levels.

Resident Retention:

Promotes resident satisfaction by responding to complaints, questions, and requests in a timely manner to resolve service issues.

Property Integrity:

Inspects and helps ensure the physical appearance and operational standards of the property meet company excellence.

Qualifications & Requirements Experience:

1-3 years proven experience in multi-unit apartment management; background in sales and leasing is highly preferred.

Tech Skills:

Proficiency in property management software, specifically Entrata, Yardi or OneSite , ensuring the integrity of the system through accurate data entry and updates.

Leadership:

Strong team-building skills with the ability to manage tenant relationships and delegate work effectively.

Attributes:

Self-paced and self-driven with exceptional attention to detail and problem-solving expertise.

License:

Valid California Driver's License and a reliable vehicle required.

Physical & Availability:

Must be able to independently lift, carry, or maneuver up to 25 lbs., and up to 50 lbs. with assistance. Role requires performing thorough daily property inspections and maintaining a Tuesday through Saturday work schedule.

Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person