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Big Time Pest Control

Pest Control Manager Trainee

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Job Description

Pest Control Manager Trainee Big Time Pest Control Anderson, CA Job Details Full-time $30
  • $40 an hour 10 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Safe work practices Customer communication Team leadership Coaching Route planning High school diploma or GED Team development Driver's License Leading team collaboration initiatives Leadership Full Job Description Big Time Pest Control is hiring a Pest Control Manager to lead a team of field technicians and help us deliver reliable, high-quality service to our customers.
We're looking for someone who is organized, responsive, and comfortable coaching people while keeping a busy service operation on track. This manager works closely with technicians, routing, and customer service. They know what is happening on their team's routes, step in when plans change, and follow through on customer concerns until they are resolved. What you'll do Lead, train, and coach pest control technicians through regular check-ins, field visits, and clear performance feedback. Monitor daily routes and work with the routing team to address scheduling changes, incomplete work, service follow-ups, and technician capacity. Make sure services are completed thoroughly, on time, and according to customer instructions and company standards. Investigate customer concerns, communicate professionally, and coordinate prompt solutions that help earn customers' continued trust. Review service notes and documentation for accuracy, completeness, and timely follow-up. Help technicians troubleshoot pest issues and develop service plans that fit each customer's needs. Conduct field ride-alongs and service quality checks, then provide clear, useful feedback. Reinforce safe driving, application practices, vehicle standards, and regulatory compliance. Identify recurring route or service problems and work with the team to improve how we operate. Help recruit, onboard, and develop technicians as the company grows. What we're looking for At least 2 years of leadership or management experience, preferably with a field service team. Strong customer service skills and experience resolving concerns or complaints. The ability to organize competing priorities and make sound decisions during a changing workday. A coaching approach that combines support with clear accountability. Pest control branch 2 field rep licensing is preferred, but we will consider candidates with strong field operations experience. A valid driver's license and ability to meet the position's driving requirements. Ability to meet applicable background, Live Scan, and drug screening requirements. Ability to perform the field duties of the position, including light to moderate lifting. If you take pride in helping people succeed, keeping commitments to customers, and making sure the work gets done right, we'd like to hear from you.
Core Values:
Be Proud
  • of what you do & represent Integrity
  • Doing what you know is right, even if it means extra effort Grow
  • Invest in yourself as a professional. Pave the way for tomorrow's teammates Teamwork
  • we compete against the world; not each other. We set our team up for success Inspire
  • be more than you thought you could be & accomplish more than you think is possible More with Less
  • thrive through adversity to overcome challenges. frugal innovation Educate
  • each the benefits of our industry.
Improve lives & Habits with knowledge & expertise
Pay:
$30.00
  • $40.
00 per hour Expected hours: No less than 40.0 per week
Benefits:
Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Paid training Vision insurance Application Question(s): When was the last time you helped your team do its best work, whether you were the manager or not. What did you enjoy most about that experience, and what did you do to help the team succeed?
Education:
High school or equivalent (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance