General Manager at High Country Search Group General Manager at High Country Search Group in Brea, California Posted in 8 days ago.

Type:

full-time About The Company This is an opportunity to join a highly active, entrepreneurial real estate investment and operating platform with a strong focus on creating value through hands-on asset management and best-in-class property operations. The firm takes an ownership-oriented approach to its assets, combining institutional investment discipline with the ability to move quickly and execute at the property level. The Role The General Manager will lead the day-to-day operations and strategic execution of a high-profile retail property, with responsibility for maximizing asset value, driving financial performance, and delivering an exceptional tenant and customer experience. This is a highly visible, hands-on leadership role that works closely with ownership, leasing, marketing, and onsite teams across financial management, property operations, tenant relations, capital projects, and long-term property positioning. Key Responsibilities Drive property-level financial performance through revenue optimization, expense management, operational efficiencies, and disciplined budget oversight. Prepare and manage annual operating and capital budgets, forecasts, financial reporting, and variance analysis. Develop and execute the property's annual business plan in alignment with ownership's investment strategy and long-term vision. Oversee all property operations, including maintenance, housekeeping, landscaping, security, life-safety systems, and preventative maintenance programs. Manage vendor relationships, contracts, procurement, and performance to maintain high operating and presentation standards. Partner closely with leasing teams on tenant relationships, space readiness, property tours, specialty leasing, and other revenue-generating initiatives. Build strong relationships with tenants and proactively address operational needs while supporting tenant retention and retailer success. Identify incremental revenue opportunities through specialty leasing, sponsorships, activations, storage, and other ancillary programs. Collaborate with marketing on property-level initiatives designed to increase traffic, engagement, sales, and overall market positioning. Oversee capital projects and support redevelopment, repositioning, and re-merchandising initiatives as appropriate. Represent the property with community organizations, civic partners, public agencies, and other external stakeholders. Lead, mentor, and develop the onsite team while establishing clear expectations, accountability, and a strong service-oriented culture.

Qualifications Experience:

4-7+ years of experience in shopping center, retail, mixed-use, hospitality, or commercial property management.

Education:

Bachelor's degree preferred.

Financial Acumen:

Strong understanding of property-level financials, budgeting, forecasting, NOI performance, and expense management.

Operational Expertise:

Demonstrated ability to oversee complex property operations, vendors, capital projects, and facility standards.

Retail & Leasing Knowledge:

Ability to interpret lease language and real estate documents and effectively partner with leasing teams and tenants.

Leadership:

Proven ability to lead, develop, and hold teams accountable while maintaining a collaborative working environment.

Communication:

Excellent written, verbal, and interpersonal skills with the ability to effectively communicate with tenants, ownership, vendors, and community stakeholders.

Cultural Fit:

Entrepreneurial, hands-on, collaborative, and comfortable operating in a fast-paced and evolving environment.

Mindset:

Ownership-oriented and solutions-focused, with strong judgment, attention to detail, and a commitment to operational excellence and exceptional customer experience.