Assistant General Manager LA Fitness - 3.1 Escondido, CA Job Details Full-time $65,000 - $85,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Employee discount Gym membership Flexible schedule Qualifications Retail sales transactions Customer communication Managing hospitality teams Sales team management Payment Processing Systems Sales performance monitoring (sales process improvement strategies) Leading team collaboration initiatives Activity sales targets Sales leadership POS systems General management Full Job Description Assistant General Manager Job Summary We are seeking a motivated and dynamic Assistant General Manager to oversee daily operations and support the overall success of our fitness facility. This role involves managing a small team of counselors, driving membership sales, coordinating marketing efforts, and ensuring excellent member experiences. The ideal candidate will be proactive, organized, and capable of hitting key performance indicators while maintaining a positive environment for staff and members alike. Responsibilities Manage day-to-day operations of the gym, including overseeing staff and ensuring smooth service delivery. Lead a small team of counselors to meet and exceed Key Point Indicators (KPIs) related to membership sales, guest passes, and member engagement. Sell gym memberships and book Personal Training sessions that come with memberships, actively contributing to revenue goals. Collect leads, schedule new appointments, give tours to prospective members, and convert inquiries into memberships. Handle point-of-sale (POS) transactions efficiently using POS systems to process sales and memberships accurately. Coordinate marketing initiatives for business-to-business and person-to-person marketing strategies to attract new members. Manage membership renewals, guest passes, and other member services to enhance member satisfaction. Take responsibility for managing weekend operations as part of leadership duties. Track performance metrics regularly, analyze results, and implement strategies to improve sales performance. Requirements Proven experience in sales or customer service within a fitness or hospitality environment is preferred. Strong understanding of POS systems and transaction processing. Excellent communication and interpersonal skills to engage with members and team members effectively. Ability to lead a team, motivate staff, and achieve set KPIs in a fast-paced environment. Demonstrated ability to meet sales targets and contribute to marketing efforts. Organized with strong time management skills to handle multiple responsibilities efficiently. Flexibility to work weekends are required by the role. This position offers an engaging work environment where you can develop leadership skills while contributing directly to the growth of our fitness community. If you are passionate about health, fitness, and delivering exceptional customer experiences, we encourage you to apply.

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person