We are looking to hire a new Assistant General Manager to join our team at School of Rock Palos Verdes! We want to find a task-driven, detail-oriented team player who has a true love for music to help our musicians excel. The Assistant GM runs the operations from ABBA to Zeppelin, creating a safe and cool environment for students to achieve their musical and creative potential. This role works across every part of the school's community and operations to cultivate our unique culture where students learn music and life skills. Here are the key roles and responsibilities for the position:

RELATIONSHIP MANAGEMENT

• Ensure maximum student retention by creating and maintaining the warm and positive culture of the school
• Communicate regularly with parents on progress reports and updates on school events
• Interact with students to make certain their needs are being met and oversee attendance
• Handle and resolve customer relations issues

SCHOOL MANAGEMENT

• Manage daily teaching schedule for peak efficiency and maximum profitability
• Assist in managing teaching staff and front desk staff
• Assume responsibility of school operations in the absence of the GM
• Maintain studio inventory, and care for the physical environment

SALES AND PROMOTIONS

• Handle inbound leads and maximize conversion of leads to new students
• Facilitate tours to prospective students and parents to sell enrollment
• Maintain our active social media presence on a daily basis
• Effectively promote shows/concerts with advertising, flyers, and other marketing

SKILL REQUIREMENTS

• 3+ years experience in marketing, sales, and/or customer service environment
• Excellent customer service, relationship, and communication skills
• Detail-oriented with strong organizational skills
• Experience and interest in working with children
• Strong business acumen, work ethic, integrity, and leadership skills
• Passion for music and the arts is highly desirable!

Offered pay will be based on experience, transferrable skills, and fit to overall culture and vibe of the studio. It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.

Job Type:

Full-time Pay:

$28.00

• $32.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Paid training Vision insurance

Work Location:

In person