General Manager Medical Transportation Management (MTM, Inc.) - 2.9 Tracy, CA Job Details Full-time $100,000 - $130,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Employee discount Life insurance Qualifications Cost management Computer operation Staff supervision Confidential information handling ADA accessibility regulations Data analysis reporting Managing public transportation fleets Team leadership Employee relationship building Contract performance monitoring High school diploma or GED Driver's License Policy & process development Contractual compliance checks Paratransit Cost analysis Transportation data analysis Computer skills Project contract management Budget review Operations planning Disability rights laws Full Job Description What Will Your Job Look Like? The General Manager works in collaboration with operations, corporate support departments, and transportation providers to ensure the most appropriate and cost-effective delivery of transportation services. Will act as the internal liaison between departments and clients to ensure that the location is fully compliant with all contractual requirements.

Location:

50 E 6th St Tracy, CA 95376 What you'll do: Contract oversight and facilitation of client needs with anticipation of growth Identify potential risk and develop resolution processes Continually analyze program needs and productivity and adjust staffing and resources to ensure cost effectiveness Development of or oversight of documentation or work plans as required or needed Employee training and development Thorough understanding of the contract, MTM Transit policies and employee handbook guidelines Develop a working relationship with client to ensure exceptional customer service needs and problem resolution processes are in place Act as a liaison between MTM Transit and client to address any concerns or issues that may arise and do so in a timely manner Act in a consultative manner, developing and presenting annual plan reviews Provide education and information to client regarding MTM Transit procedures, services available, and changes within the Para-Transit industry Maintain a "Safety First" attitude with client and personnel Good understanding or local climate needs and issues pertaining to the passenger transportation industry Thorough understanding of ridership policies to ensure smooth transportation services Capability of addressing any questions / concerns regarding site transit program Maintain all employee and vehicle files in accordance with FTA and DOT guidelines Develop and maintain thorough knowledge of MTM Transit departments and compliance programs within each Monitor performance of direct reports and provide coaching and guidance Oversight of Federally mandated Drug and Alcohol program Perform additional duties as assigned or required What you'll need:

Experience, Education & Certifications:

High school diploma or G.E.D At least 2-5 years of experience managing or providing key leadership / Supervisory support for a small sized, profitable operations team in a multimillion contract ($1-3 million) environment Experience managing or providing support for a site of up to 10 - 40 employees Previous management experience in the Para-Transit or livery industries Thorough knowledge of

ADA, DOT, FTA

regulations Experience monitoring the delivery of contractual services Must possess a valid current driver's license

Skills:

Must possess excellent interpersonal skills and ability to work with a variety of people and job positions Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines Ability to acquire in-depth knowledge of computerized transit routing systems Data analysis Exceptional interpretation and problem solving skills Ability to schedule, organize and prioritize multiple tasks Understanding of budget and cost analysis Moderate to advanced computer skills Ability working with data reporting and analytics Knowledge of

ADA, DOT, FTA

regulations Ability to establish key processes and procedures Ability to maintain high level of confidentiality Even better if you have... Prior contract and or project management experience preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match

Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Minium Salary:

$100,000/annually

Maximum Salary:

$130,000/annually This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer:

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit