Assistant General Manager - Comfort Inn & Suites Durango Durango, Colorado | 123-Room Limited-Service Hotel We are seeking an experienced, hands-on Assistant General Manager to help lead the Comfort Inn & Suites Durango, a 123-room limited-service hotel in Durango, Colorado. This is an excellent opportunity for a hotel manager who understands both strong guest service and the financial discipline required to operate a successful limited-service property. This is not a desk-only Assistant General Manager position. The successful candidate will be highly visible throughout the hotel, actively involved with guests and employees, and comfortable assisting with the day-to-day operation of a lean, limited-service hotel. What We Are Looking For The ideal candidate will have prior hotel management experience, preferably as an AGM, Front Office Manager, Operations Manager, or experienced department leader in a limited-service or select-service hotel.

Candidates should have:

• Prior hotel management experience
• Experience operating a limited-service or select-service hotel
• Strong understanding of hotel financial statements, operating expenses, and profitability
• Ability to read and understand P&L statements, budgets, and departmental expenses
• Working knowledge of STR reports, including Occupancy Index, ADR Index, RevPAR Index, and competitive-set performance
• Understanding of ADR, RevPAR, occupancy, revenue management, and hotel demand
• Strong knowledge of labor management, scheduling, and payroll controls
• Ability to maintain staffing and payroll within ownership-approved targets while maintaining strong guest service and cleanliness
• Strong housekeeping and room-quality oversight
• Excellent guest-recovery and problem-solving skills
• Ability to recruit, train, coach, and hold employees accountable
• Strong organizational and communication skills
• Experience with Choice Hotels and ChoiceAdvantage is preferred but not required Responsibilities The Assistant General Manager will work closely with the General Manager and assist with hotel operations, including:
• Delivering an excellent guest experience and maintaining Choice Hotels brand standards
• Assisting in the leadership of front desk, housekeeping, breakfast, and maintenance operations
• Being highly visible and actively involved in daily hotel operations
• Monitoring room cleanliness and conducting regular room and property inspections
• Managing guest concerns and service recovery
• Helping maintain strong guest-review and Choice satisfaction scores
• Recruiting, training, and developing hotel employees
• Helping ensure employees complete required training and follow established procedures
• Preparing efficient weekly schedules based on occupancy and business levels
• Closely monitoring payroll hours, overtime, and labor productivity
• Maintaining payroll and controllable operating expenses within established targets
• Reviewing daily revenue, occupancy, ADR, and RevPAR
• Monitoring STR performance and understanding the hotel's position against its competitive set
• Participating in revenue-management discussions with the GM, revenue manager, and ownership
• Assisting management in protecting ADR while maximizing occupancy and total room revenue
• Reviewing monthly financial performance and identifying opportunities to improve profitability
• Monitoring purchasing, inventory, supplies, and unnecessary operating waste
• Maintaining operational, safety, and quality standards
• Assisting with employee discipline, performance management, and accountability
• Acting as the senior manager responsible for the property when the General Manager is absent
• Communicating regularly with the General Manager and ownership regarding hotel operations and performance The Right Person for This Hotel We are looking for someone who understands that running a successful 123-room limited-service hotel requires a hands-on management team.

You should be equally comfortable reviewing a P&L or STR report, inspecting a guest room, assisting the front desk during a busy arrival period, addressing a guest concern, reviewing housekeeping productivity, and adjusting staffing when occupancy changes. We want an AGM who understands that great guest service and strong financial performance must work together. Our goal is not simply to control payroll by reducing service. It is to schedule intelligently, operate efficiently, eliminate waste, and maintain the staffing necessary to deliver a quality guest experience while protecting the profitability of the hotel. The AGM should understand that the objective of hotel management is not simply to keep the hotel operating - it is to operate the property well and profitably. About the Property Comfort Inn & Suites Durango is a 123-room limited-service hotel in Durango, Colorado. The property operates in a highly seasonal leisure market and requires disciplined management of rate, staffing, expenses, and service levels throughout changing business conditions. Because this is a relatively lean operation, the Assistant General Manager's ability to work across departments and step in wherever needed is especially important. Preferred Background

• Previous AGM or hotel operations-management experience
• Limited-service or select-service hotel experience
• Choice Hotels or ChoiceAdvantage experience
• STR and revenue-management knowledge
• Experience managing housekeeping productivity and payroll
• Experience working directly with hotel P&Ls and operating budgets Candidates who want to develop into a future General Manager role are strongly encouraged to apply.

Position Details Job Type Full-time Location Durango, Colorado Schedule Must be available as required by hotel operations, including nights, weekends, and holidays. Compensation $40,000 annual base salary + annual performance bonus To Apply Please submit your resume and include a brief summary of:

• Your hotel management experience
• The hotels and brands where you have worked
• Your position/title at each property
• Approximate dates of employment
• Your experience managing front desk, housekeeping, and hotel operations
• Your experience with payroll, scheduling, P&L review, STR reports, and revenue management
• Any Choice Hotels or ChoiceAdvantage experience
• Your current location and earliest available start date

Pay:

$40,000.00 per year

Work Location:

In person