What to expect:

As a General Manager, at your station you will be an important part of our customers' travel experience. You'll lead your stations' day-to-day operations, service, financial and team performance. Most importantly, you'll create a great place to work for your team and a welcoming environment for our customers. How you will make an impact: Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results

Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities

Sets a positive example for the station team to ensure excellent customer service.

Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships

Solicits customer feedback to understand customer needs and opportunities to improve their travel experience

Demonstrates a calm demeanor during periods of high volume or irregular operations.

Provides coaching and direction to the station team to achieve operational goals.

Manages the operations budget, staffing forecasts and resource requirements.

Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees

Responsible for compliance with Station controls and Internal Audit standards

Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP)/internal divisions

Manage vendor service contracts as required What you will bring:

Required Experience, Qualifications & Skills:

Ability to manage airport operations independently

Ability to work in a dynamic, fast paced operational environment

Analytical thinking, goal-directed leadership, and service-oriented performance

Strong communication and interpersonal skills

Strong problem-solving skills and drive for excellence

Organization and planning skills

Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)

Strong leadership skills, with the ability to motivate and coach others

Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations

Previous service or operational experience required

Previous supervisory experience required

College Degree or equivalent work experience required

Note:

For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2025

Total Rewards:

Salary will be competitive and commensurate with experience. As a UGE employee you'll receive the following: Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.

Discount Program:

20% off for flight tickets with United Airlines Vacation, Sick Time, and Floating Holidays

Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance Flexible Spending Accounts, Long Term Disability, 401(k) Paid Training

Paid parking or transportation assistance

Participation in the UGE annual incentive plan

For this location, a total yearly housing stipend of $14.4K annually, to be paid out in monthly increments ADA Specifications Ability to communicate and interact with others in the English language, both oral and written

Ability to use computers and other office equipment

Repetitive motions that may include the wrists, hands, and/or fingers

Ability to utilize radio equipment for communications

Ability to lift 70lbs on a consistent basis

Requires ability to sit, stand and walk for extended periods of time

Ability to pass all pre-screening clearances applicable to position qualifications UGE is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Durango-La Plata Country Airport, Colorado