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Confidential

Automotive BDC /Internet Director

Career Insights for Automotive General Manager

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Based on Florida data

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What they do

An Automotive General Manager ensures the profitability of a dealership or other automotive service provider by overseeing various departments, possibly including variable operations (sales and financing), fixed operations (service and parts), and the business office (accounting and administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership's management through leadership and solid business practices.

$107,502 / year median in Florida

+6% projected growth

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Job Description

Company Overview An established and reputable automotive group is seeking a dynamic, experienced Automotive BDC/Internet Director to lead a high-performing team handling inbound customer requests for a sought-after brand with an outstanding reputation. This is a confidential opportunity within a growing organization that values leadership, sales passion, and operational excellence. About the
Role:
As BDC/Internet Director, you will oversee daily department operations, implement sales strategies, and lead a dedicated team focused on delivering exceptional customer service and driving growth.
Key Responsibilities:
Manage and oversee daily operations of the BDC department. Develop and implement sales strategies to meet and exceed targets. Train, lead, and motivate BDC team members. Monitor industry trends, competition, and customer behaviors. Execute outbound sales activities to generate leads. Distribute leads to the appropriate sales personnel. Ensure team completes all required training (online and in-person). Maintain strong client relationships and provide exceptional service. Demonstrate professionalism, strong communication, and a positive attitude. Exhibit excellent phone etiquette and customer interaction skills. Utilize strong computer skills in day-to-day operations. Perform other duties as assigned by the General Manager.
Physical Demands & Work Environment:
Ability to sit, stand, squat, or kneel for extended periods. Regular use of phone and computer systems. Safely drive and operate dealership vehicles. Additional responsibilities as required.
Workplace Culture:
We are a Drug-Free Workplace and an Equal Opportunity Employer (DFWP/EOE). This position offers a great environment for those who are driven, accountable, and ready to grow with a forward-thinking automotive group.
Job Type:
Full-time Pay:
$100,000.00 - $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Experience:
Automotive BDC /
Internet Director:
2 years (Required)
License/Certification:
Driver's License (Required) Ability to
Commute:
Lakeland, FL 33815 (Required) Ability to
Relocate:
Lakeland, FL 33815: Relocate before starting work (Required)
Work Location:
In person