Newcoast Business Manager Newcoast Financial - 1.0 Oldsmar, FL Job Details 8 hours ago Qualifications Customer follow-ups Customer communication Financial sales Financial services customer support Customer relationship building Promoting products Product positioning strategy Promoting bank products Mid-level Client relationship development Sales conversion rate (success metric) Client retention Sales growth strategy Customer engagement Financial product expertise Customer relationship management Initial Contact (sales skills) Prospecting Time-based sales targets Lead Tracking Client acquisition Customer support for financial loans Insurance sales Closing sales leads Marketing positioning Promoting bank services Sales follow-up Closing sales Team building Full Job Description

OVERVIEW

This position exists to demonstrate the advantages and benefits of Newcoast Financial Services products and to strategically position the company in the marketplace. The Marine and/or RV Business Manager must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer's expectations.

KEY TASKS

Communicate with customers to discuss loans, rates, payments, benefits of financing, etc. Recommend the purchase of all ancillary products, including extended product protection, insurance coverage, etc. Gather credit application, secure approval, and communicate the rates/terms with the customer. Develop a strong relationship with the Territory Relationship Managers. Develop long-term relationships with customers and dealer/broker partners. Acquire full knowledge of complete loan and ancillary products available. Implement daily process to improve selling principles, including prospecting for new customers and follow-up on customers previously contacted. Utilizes Footsteps Lead Management System to ensure appropriate contact follow-up. Project a professional and knowledgeable image to all customers. Foster team building and inter-company member support.

KEY QUALITIES

Competitiveness Willingness to learn Aggressiveness Resilience Adaptability

KEY RESULT AREAS

Quarterly and Annual sales goals Total sales dollars (volume) Closing ratios Profitability to volume ratios Timeliness/accuracy of paperwork Customer follow-up/prospecting High ESC penetration Newcoast uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, (https://www.e-verify.gov/) including your rights and responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.