General Manager

Jump to main content Attention Safari users: This site requires cookies to function. Please click here to accept the cookie. Cookies will be used strictly for the functioning of the site. Toggle navigation Job Search View All Jobs Create Account Log in Help Help on this Page Job Details General Manager - (MCO.7805) Share this job as a link in your status update to LinkedIn. Job Title General Manager Location Orlando Intl Airport (MCO) - Orlando, FL 32827 US (Primary) Job Type Full-time Category Customer Service Education Job Description As the General Manager , you will ensure that the stores are operating in compliance with the company standards daily. The General Manager reports to the District Manager and is responsible for overseeing a designated store and managing 2-3 Store Managers.

Location:

Orlando Intl Airport (MCO) - Orlando, FL 32827

Schedule:

Mandatory weekend availability

Pay:

$95,000 annually

Job Type:

Full-time Benefits Medical, Dental & Vision Insurance Free Life Insurance Short- & Long-Term Disability Insurance Paid Time Off 401k with company match Employee Discount Job Responsibilities Manage sales, shrink and all controllable expenses. Effectively & proactively recruit and develop store teams. Manage team to ensure progressive improvement of store performance. Partners with property management and maintain continuous communication. Comply with all company Policy and Procedures and holds teams accountable for the same. Utilizes performance appraisals and continuous coaching effectively to develop management. Ensures that the management and sales staff is trained and developed to meet company expectations. Maintains well documented financial controls and accountability. Ensures that a clean, fresh, and orderly store environment is maintained. Effectively communicate with District Manager regarding any employee issues. Collaborate with Buying team to ensure inventory and stock levels are in line to maximize business. Oversee the effective merchandising of inventory. Other duties may be assigned. Job Requirements Bachelor's degree preferred, High School diploma required. 3 years + experience in multi-unit leadership in a retail environment. Understands and can speak to Retail Math including all KPI's Basic knowledge of Microsoft Office Suite Passion for phenomenal customer service and is results/goal oriented Strong verbal and written communication skills. Comfortable managing a team and highly self-motivated. Organized, detail oriented, and strong time management skills. Additional Requirements Mobility Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Visual / Hearing Normal or corrected vision and hearing Can distinguish varying patterns, or materials Language Understand, speak, read, and write fluent English Physical Activity Use of fine motor hand functions Lift 0-60 lbs. About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Apply To This Job v18.5.0 Last sync: 2026-05-14 08:10:11