Assistant General Manager

• Cannabis Bud's Goods + Provisions
• 1.8 Watertown, MA Job Details Full-time $60,000
• $70,000 a year 21 hours ago Benefits Flexible schedule Qualifications Retail sales transactions Physical security Employee onboarding Retail customer service procedures Retail industry sales team management experience Guest relations CCTV system operation (AV) Phone communication Managing retail teams Handling large sums of money Standard Operating Procedures (SOPs) implementation Spreadsheets Store closing procedures Staff scheduling Regulatory compliance Store opening procedures Team scheduling Mid-level Security system Sales team management Team development Retail compliance procedures Employee attendance management Order fulfillment receiving Math Theft prevention procedures Sales coaching Receiving shipments Retail inventory assessment procedures Leading team collaboration initiatives Full Job Description

THE ROLE

The Assistant General Manager is the one who keeps Bud's GoodsProvisions running smoothly, day inday out. You're a strong blend of technical, operationalpeople skills

• someone the team can count on for a clear answer, a level heada fair call.

You'll own staff leadership, regulatory compliance, schedulingpayroll support, inventory managementfinancial oversight, all while keeping customer service sharp. Day to day, that means coaching Sales Associates, keeping the dispensary compliant with Cannabis Control Commission regulations, managing cashinventory with a careful eye,stepping in to solve whatever comes up

• technical, operational or otherwise.

This role runs on a flexible schedule; you're ready to work whatever shift the store needs, including openingclosing as the acting manager on duty. You'll work closely with the General Manager, the Inventory Specialistthe Security Specialist to keep the store safe, stockedrunning honestly. That covers everything from METRCDutchie entries to CCTV monitoring to reporting

• whatever it takes to keep Bud's Goods operating efficientlycompliantly.

CORE COMPETENCIESSKILLS

You bring: Critical thinkingconflict resolution Complex problem-solving skills Clear communication

• verbal, written, electronicover the phone Intermediate to advanced word processing, spreadsheetdocument creation skills Strong math skillsa knack for word-problem solving Cash handling experience

Detail-oriented:

sharp focus on the small stuff, without losing sight of the big picture Emotional intelligencesocial awareness A motivated, ambitious self-starter mindset Impeccable sales etiquette with a customer-first approach Outstanding people skills

• you lead by examplekeep team morale high A real focus on helping Sales Associates grow

ESSENTIAL DUTIESRESPONSIBILITIES LEADERSHIPFLOOR MANAGEMENT

Provide steady, consistent leadership for retail employees across every shift Serve as the acting Manager on Duty, openingclosing the store as needed Help the Retail General Manager with schedulingpayroll

• including editing timecardsapplying PTO or Sick Time in Paragon iSolved Keep staff current on Standard Operating Procedurestraining updates, as directed by the Retail General Manager Coach staff to improvegrow,help onboard new hires

RETAIL OPERATIONS

Bring the Company's mission for guest experiencehospitality to life every shift Help troubleshoot point-of-sale softwareequipment; open tech support ticketsflag anything that can't be resolved to retail management Provide reports as requested by company managersofficers Know your way around Microsoft applications, especially Excel, for daily tracking of employeescannabis/cash/debit transactions Join regular meetingsoccasional offsite training activities

INVENTORYCOMPLIANCE

Keep the dispensary compliant with Cannabis Control Commission regulationsguidelines, at all times Team up with the Inventory Specialist to keep menus currentinventory fully compliant, including the Bud's Goods online menu Help receive cannabis deliveries alongside the inventory team when extra hands are needed

• including intake, digital receipt in METRCDutchie,entering testing data Help orderreceive non-cannabis inventory, working with management to restock in a timely way Prevent theftdiversion of all cannabiscannabis-related products Make sure no minors enter the premises Make sure no cannabis is consumed on the premises, by guests or employees

CASH HANDLINGSECURITY

Help manage cashdebit deposits,keep auditdeposit logs up to date Help investigate cashdebit discrepancies Stay trained on our CCTV programskeep access to the retail camera feed Team up with the Security Specialist to keep guest flow moving smoothly Help maintain the safetysecurity of the entire premises Flag any issues or concerns with security systems or individuals on property to the Security Specialist or Retail General Manager

ADDITIONAL RESPONSIBILITIES

Maintain a safe, compliantinclusive work environment Take on additional duties as assigned by the Retail General Manager Contribute to operational initiativesprocess improvement efforts

TRAININGS REQUIRED

Responsible Vendor METRC CPR/First Aid Cash Handling Diversity Training Harassment Training

PHYSICAL REQUIREMENTS

Able to stand for extended periods Able to liftmove up to 50 lbs Comfortable in a fast-paced retail environment Able to bend, reach, crouchmove through the facility safely Available for flexible scheduling based on business needs

WORK ENVIRONMENT

This position operates in a fast-paced cannabis retail environment with frequent interaction with guests, team members, cannabis products, cash handling proceduressecurity protocols. Strict adherence to all company policiesstate cannabis regulations is required at all times.

EQUAL OPPORTUNITY EMPLOYER

Bud's GoodsProvisions is an Equal Opportunity Employer committed to fostering an inclusive workplace free from discrimination, harassmentretaliation. #ENGHP