A qualified assistant manager will exceed customer expectations and address questions and concerns with the highest professionalism. At GO! Wash we pride ourselves on always putting the customer first and caring about the community we serve. Success in this position will be measured by: Customer Service - Greeting customers at pay stations, addressing any questions/concerns and explaining the wash options. Dealing with customer complaints and escalating to General Manager when needed. Assist the General Manager with training, recruiting and developing team members Performing routine maintenance checks and uphold a daily/weekly/monthly cleaning schedule Works with General Manager to create staffing schedules based on business demands Sales - Upselling our wash packages, making customer recommendations, selling monthly wash packages Car Wash Operations -Vehicle Prepping/guiding, supervising wash operations, assisting with grounds/tunnel cleaning and maintenance tasks as necessary. Operate POS systems for customers and registers (Significant training will be provided on the operating systems)
Requirements:
- Capable of lifting up to 30 lbs.
- Ability to write and communicate clearly and professionally
- Able to work indoors and outdoors in variable weather conditions
- Able to stand for 4+ consecutive hours
- Accurately and efficiently complete sales transactions
- Must have reliable transportation to and from work with a valid driver's license Hours per week: 30-39 Typical end time: 5 PM Typical start time: 8:30
AM Work Remotely No Job Type:
Full-time Pay:
$15.00 - $20.00 per hour
Benefits:
Flexible schedule Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Detailing:
1 year (Preferred)
License/Certification:
Driver's License (Preferred) Willingness to travel: 50% (Preferred)
Work Location:
Multiple locations