A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
Silver Therapeutics' General Manager (GM) leads our dispensary operations. This role is pivotal in shaping the in-store experience and ensuring operational excellence across all aspects of the dispensary's functioning. The GM will be responsible for managing all day-to-day operations including opening and closing the store, inventory management, financial oversight, compliance adherence, and staff management. This position demands a leader who is adept at multitasking, has exceptional problem-solving skills, and can foster a positive, dynamic store environment.
Key Responsibilities:
Operational Leadership:
Manage daily operations of the dispensary, ensuring smooth running from opening to closing. Implement and supervise the store's financial activities including budget management, payroll, cash handling, deposits, and P&L management. Oversee all inventory procedures, from ordering and receiving products to conducting regular audits and maintaining accurate stock levels.
Compliance and Training:
Ensure strict adherence to all compliance issues and stay prepared for unexpected regulatory inspections. Proficient in the use of Dutchie and METRC to maintain compliance with state and federal regulations. Develop, update, and implement training materials to maintain high standards of staff performance and ensure compliance with the latest industry regulations.
Team Management and Development:
Responsible for the full cycle of staff management including recruiting, hiring, training, scheduling, conducting performance reviews, and when necessary, disciplinary actions and terminations. Foster a supportive and professional environment for staff development and customer interaction.
Marketing and Customer Engagement:
Collaborate with the marketing team to promote social media engagement, in-store promotions, and effectively communicate promotions and new products to customers. Enhance customer education and experience by ensuring the team is knowledgeable and proactive in customer engagement.
Store Maintenance and Presentation:
Manage store aesthetics and upkeep, including regular maintenance of bathrooms, exterior, and parking lot. Ensure optimal store presentation and product placement to maximize customer satisfaction and sales.
Community and Vendor Relations:
Engage in local community outreach to enhance the dispensary's community presence. Maintain and cultivate relationships with vendors, negotiate contracts, and manage supply chain logistics to ensure the best product offerings and prices.
Administrative Duties:
Manage communications via company platforms such as Slack and email, ensuring all store activities are well-coordinated and documented. Handle administrative tasks including managing timecards, approving PTO, and ensuring all invoices and financial documentation are accurately processed and sent to accounting.
Qualifications:
Proven experience as a General Manager in a retail or dispensary setting, with a strong understanding of the cannabis industry and regulatory environment. Exceptional leadership, organizational, and communication skills. Strong financial acumen and experience managing a store's budget and financial activities. Ability to work a flexible schedule including weekends, evenings, and holidays. Must be at least 21 years of age. Bachelor's degree in Business Administration or related field preferred; significant industry experience can substitute for formal education.
Why Join Silver Therapeutics:
As the General Manager at Silver Therapeutics, you will be at the forefront of the cannabis industry, leading a team that is passionate about quality cannabis products and exceptional customer service. Silver Therapeutics is an equal opportunity employer and strongly supports diversity in the workplace.
Job Type:
Full-time Base Pay:
From $65,000.00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance