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High Performing Automotive Dealership

High Performing Franchise Automotive General Manager

Career Insights for Automotive General Manager

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What they do

An Automotive General Manager ensures the profitability of a dealership or other automotive service provider by overseeing various departments, possibly including variable operations (sales and financing), fixed operations (service and parts), and the business office (accounting and administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership's management through leadership and solid business practices.

$120,110 / year median in Michigan

+5% projected growth

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Job Description

Benefits:
401(k) Bonus based on performance Company car Dental insurance Health insurance Paid time off
Benefits/Perks Careers Advancement Opportunities Competitive Compensation Job Summary Location:
Novi, MI area (In-Person)
Job Type:
Full-time Pay:
$150,000 - $250,000+ per year (Competitive Base Salary + Monthly Total P&L Override + Performance Bonuses) About the Role Are you an experienced, complete-package Automotive General Manager who knows how to run a profitable variable sales floor and drive high-margin, high-efficiency Fixed Operations ? We are seeking a high-performance General Manager to take total operational and financial command of our dealership operations in the Novi / Metro-Detroit market . In this role, you will hold complete P&L accountability—driving top-line vehicle sales while ensuring our Service, Parts, and Reconditioning departments operate at maximum absorption and profitability. If you are an active, floor-present operator who knows how to optimize the service drive, speed up recon turn-times, and build a winning team culture across all departments, we want to talk to you.
Key Responsibilities Total P&L Accountability:
Manage total dealership financial performance across Variable (Sales & F&I) and Fixed Operations (Service, Parts, Recon). Focus heavily on driving high Service Absorption to cover dealership operating expenses.
Fixed Operations Leadership:
Partner with Service and Parts managers to optimize technician productivity, labor rates, customer pay hours per RO, warranty processing, and parts inventory turnover.
Rapid Reconditioning Execution:
Implement streamlined reconditioning processes to get acquire-to-lot turn times down, keeping inventory retail-ready faster to reduce holding costs.
Sales & Team Building:
Recruit, coach, and retain top talent across Sales, F&I, and BDC. Build an aggressive, accountable, and high-energy showroom culture.
Process & CRM Enforcer:
Oversee strict CRM utilization (Vin-solutions, eLead, DealerSocket, etc.), lead follow-up cadences, desk management, and customer retention programs.
Prepare OEM Financials DMS Dealer-track Compliance & CSI Excellence:
Maintain exceptional Customer Satisfaction Index (CSI) scores in both Sales and Service while maintaining a 4.5+ star Google review rating.
Qualifications & Requirements Experience:
3-5+ years of successful experience as an Automotive General Manager with proven direct oversight of Fixed Operations.
Proven Fixed Ops Track Record:
Demonstrated success in expanding service drive revenue, improving technician retention, increasing hours per RO, and managing reconditioning flow.
Financial Acumen:
Deep mastery of dealership financial statements (P&L), composite reports, departmental forecasting, and expense control.
Leadership Style:
Hands-on, floor-present leader who actively manages across both the sales floor and the service drive.
Local Market Knowledge:
Strong familiarity with the Metro-Detroit / Oakland County automotive market.
Licensing:
Valid Driver's License with a clean driving record required.
Compensation & Benefits Top-Tier Executive Pay Plan:
Strong base salary + aggressive monthly total store P&L percentage override (Variable + Fixed Ops) + volume bonuses ($150k-$250k+ overall earning potential).
Health & Wellness:
Comprehensive Medical, Dental, and Vision insurance coverage.
Retirement Plan:
401(k) with company match.
Time Off:
Paid Time Off (PTO), paid vacation, and company holidays.
Executive Perks:
Demo vehicle allowance / company vehicle program and executive leadership support. Please attach an updated resume detailing your dealership management experience, including key metrics across vehicle volume, gross profit achievements, and Fixed Ops / Service absorption growth . (All applications and inquiries will be kept strictly confidential.)