Automotive Sales Desk Manager Confidential - 2.9 Troy, MI Job Details Full-time $140,000 - $200,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Customer communication Automotive sales industry regulations Retail industry sales team management experience Management Automotive financing products Finance Managing sales strategy or development teams Talent management Sales team management Team development Driver's License Professional development support Sales coaching Mentoring Sales management systems proficiency Leading team collaboration initiatives Automotive financing options CRM system proficiency Sales leadership OEM Automotive sales deal closing Full Job Description Automotive Sales Desk Manager Domestic Automotive Dealership | Greater Tory, MI Area Are you a driven automotive leader who thrives in a fast-paced retail environment and enjoys helping customers find the perfect vehicle to meet their needs? A well-established, domestic automotive dealership in the greater Troy area is seeking an experienced Automotive Sales Desk Manager to help lead sales operations, develop talent, and drive exceptional customer experiences. This is an opportunity to join a modern, customer-focused dealership with a strong reputation, engaging leadership, and a commitment to employee growth and development. Why Consider This Opportunity?

Competitive earning potential:

$120,000 - $150,000+ annually Established domestic automotive brand with a loyal customer base Modern dealership facility and supportive leadership team Opportunities for advancement and professional growth Performance-driven culture that rewards results Team-oriented environment focused on customer satisfaction and employee success Job Duties Structure and desk vehicle transactions to maximize profitability and customer satisfaction. Support and coach Sales Consultants throughout the sales process to increase closing effectiveness. Review pricing strategies, trade valuations, lender programs, and payment options. Assist customers with vehicle selection, negotiations, and purchase decisions when needed. Drive achievement of sales, gross profit, volume, and customer satisfaction goals. Monitor lead conversion, showroom activity, and overall sales performance. Develop and mentor Sales Consultants through ongoing coaching and accountability. Ensure compliance with dealership processes, manufacturer standards, and regulatory requirements. Partner closely with the Finance team to facilitate efficient deal flow and vehicle deliveries, while providing finance support when necessary. Assist with inventory pricing, merchandising, and inventory aging strategies. Lead daily sales meetings and maintain accountability to performance goals. Support recruiting, onboarding, and development of top automotive talent. Professionally resolve customer concerns and escalations. Perform additional leadership responsibilities as assigned. Requirements 3+ years of automotive sales leadership experience in an OEM-franchised dealership. Proven success desking deals and driving sales profitability. Strong understanding of automotive finance, lender programs, and trade appraisals. Experience developing and coaching high-performing sales teams. Proficiency with dealership CRM, DMS, and desking tools. Strong communication, leadership, customer service, and problem-solving skills. Professional presentation and a customer-first mindset. Valid driver's license and acceptable driving record. Compensation $120,000 - $150,000+ annually , based on experience, performance, and results.

Confidential Search:

To protect the privacy of the dealership and applicants, specific dealership and brand details will be shared with qualified candidates during the interview process. We are an equal opportunity employer.

Pay:

$140,000.00 - $200,000.00 per year

Benefits:

401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance

License/Certification:

Drivers License (Required)

Work Location:

In person