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C
Confidential
Dealership General Manager
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Scorecard
Based on Minnesota data
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What they do
A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
$104,243 / year median in Minnesota
+3% projected growth
Job Description
Job Overview We are seeking a dynamic and results-driven Dealership General Manager to lead our automotive dealership to new heights. In this pivotal role, you will oversee all aspects of dealership operations, including sales, customer service, inventory management, and team leadership. Your energetic approach and strategic mindset will drive sales growth, enhance customer satisfaction, and ensure the dealership's success in a competitive market. The ideal candidate is passionate about automotive sales, excels in B2B and high-end sales environments, and possesses exceptional organizational and communication skills. This is an exciting opportunity for a motivated leader eager to make a significant impact in the automotive industry. Responsibilities Lead and manage the dealership's overall operations, ensuring alignment with company goals and standards Develop and execute strategic sales plans to achieve or surpass sales targets across passenger car sales and high-end vehicle segments Build strong customer relationships through effective communication, personalized service, and upselling of automotive financing options and additional products Oversee the sales pipeline, including prospecting through cold calling, outbound sales efforts, and B2B sales initiatives Manage inventory control and inventory management processes to optimize stock levels and meet customer demand Lead, motivate, and support the sales team by providing coaching on sales negotiation, closing techniques, CRM software utilization, and customer relationship building Implement marketing strategies to attract new clients while maintaining excellent public speaking skills for dealership events or presentations Ensure compliance with retail math principles for accurate forecasting and organizational efficiency Maintain high standards of customer service by overseeing phone etiquette, client communication, and post-sale follow-up Utilize CRM systems supported by technical teams to track sales activities, manage customer data, and improve overall sales support efforts Skills Proven experience in automotive dealership management or automotive industry sales with a focus on passenger cars or high-end vehicles Strong background in outside sales, B2B sales, deal closing, upselling, and achieving aggressive sales targets Excellent negotiation skills coupled with effective public speaking abilities for client presentations or dealership events Skilled in outbound cold calling, inbound customer service interactions, and retail math for accurate financial calculations Proficiency in CRM software (Customer Relationship Management systems) supported by technical teams for managing client data and enhancing sales processes Exceptional organizational skills with the ability to manage inventory control and inventory management efficiently Strong communication skills with a focus on phone etiquette, client communication, and team collaboration Experience in automotive financing options knowledge to assist customers in securing suitable payment plans or loans Demonstrated leadership in sales team management with a focus on coaching for deal negotiation and closing success Join us as our Dealership General Manager to lead our team toward excellence! Bring your passion for automotive sales combined with your strategic vision to create memorable customer experiences while driving business growth. We value energetic leaders who thrive on challenges—your expertise will shape the future of our dealership!