We are seeking an experienced and dependable Assistant Account Manager to help lead janitorial operations across a multi-site customer account. This position works closely with the Account Manager to support a team of approximately 63 employees across 13 locations , helping ensure excellent customer service, consistent operations, proper staffing, safety, and quality standards. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and is comfortable balancing employee needs, customer expectations, and day-to-day operational priorities.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits |

Staff & Management Qualifications:

Previous janitorial or facility services leadership experience. Experience supporting large or multi-site operations. Bilingual English/Spanish skills are highly preferred.

Responsibilities:

Support daily janitorial operations across multiple customer locations. Assist with supervising, coaching, training, and developing frontline employees and supervisors. Help coordinate recruiting, onboarding, staffing, and training activities. Build and maintain positive customer relationships through professional and responsive communication. Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines. Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation. Monitor cleaning supplies and equipment and assist with inventory and purchasing needs. Help maintain consistent service and quality standards across all locations. Travel between customer locations as needed. Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.