GENERAL MANAGER HOTWORX

Minneapolis Northeast | 401 1st Ave NE, Minneapolis, MN 55413

Web:

https://www.hotworx.net/studio/minneapolis-northeast Sales | Leadership | Operations | Community Growth Full-Time | Base Salary

+ Commission

+ Monthly Performance Bonuses ──────────────────────────────────────── Ready to Run a Business, Not Just Manage a Gym? HOTWORX Minneapolis Northeast is hiring a General Manager to lead day-to-day studio operations, own the member experience, and grow memberships with a small, high-performing team. This is a hands-on leadership role—not a desk job. We need someone who will build the weekly staff schedule, coach Trainer Sales Associates (TSAs), close memberships, and keep the studio running to brand standard while members enjoy 24/7 access. You'll have ownership support and the autonomy to bring ideas, lead the floor team, and make things happen. If you're competitive, outgoing, organized, and motivated by measurable results, we'd love to meet you. ──────────────────────────────────────── Schedule & Studio Hours Typical GM schedule:

Monday-Friday:

approximately 8:30am-5:00pm (adjusted to accomodate studio events) Plus some Saturdays (as needed for coverage, events, and leadership presence) Full-time, typically 40+ hours/week Studio staffed hours the GM ensures are covered (members have 24/7 access):

Monday-Thursday:

11:00am-8:00pm

Friday:

9:00am-6:00pm

Saturday:

9:00am-2:00pm The GM builds and owns the weekly staff schedule so these hours are covered, and steps in when coverage, training, or sales demand it. ──────────────────────────────────────── Your Team You will lead a small floor team of approximately three Trainer Sales Associates (TSAs). You own hiring support, onboarding, coaching, accountability, and the weekly schedule so the studio is staffed, sales-ready, and delivering a five-star member experience. ──────────────────────────────────────── What You'll Own Day-to-Day Operations Own daily studio operations: open/close readiness, checklists, cleanliness, and brand standards Build and manage the weekly staff schedule; ensure staffed hours are covered Oversee POS, lead follow-up, membership billing support, inventory, and retail Coordinate facility appearance, equipment readiness, and maintenance follow-through Submit daily/weekly performance updates to ownership Membership Sales & Studio Growth Drive membership growth and studio revenue Personally sell memberships, lead tours, and own follow-up Monitor leads, conversions, retention, and other KPIs Coach TSAs on sales technique and accountability Set clear sales expectations and hold the team to results Member Experience & Retention Deliver an outstanding first impression and ongoing member experience Resolve member questions and concerns professionally and quickly Drive retention, referrals, challenges, and engagement events Protect the HOTWORX brand and aim for five-star reviews Team Leadership Recruit, interview, onboard, and train TSAs (with ownership involvement as needed) Run team meetings and sales/service training Set performance goals; coach, recognize, and address issues promptly Create an energetic, positive, accountable culture Community Outreach & Business Development Build local partnerships, corporate wellness opportunities, and grassroots marketing Support pop-ups, events, apartment/employer outreach, and social promotions Be comfortable representing HOTWORX in the Northeast Minneapolis community ──────────────────────────────────────── Who We're Looking For Sales-driven, goal-oriented, and comfortable being measured on results Natural leader who enjoys coaching a small team Organized, reliable, and strong on follow-through (especially scheduling and ops) Outgoing and confident meeting new people and closing memberships Tech-comfortable (CRM, POS, email, texting, all social platforms) Passionate about fitness, wellness, and hospitality-level service Prior experience in sales, management, hospitality, retail, fitness, or membership businesses strongly preferred (boutique fitness a plus—not required) ──────────────────────────────────────── Compensation & Perks Competitive package including: Annual base salary: $50,000 Commission on personal membership and package sales (higher rates when monthly EFT growth goals are exceeded) Monthly bonuses tied to studio retail/membership cash performance, in-the-bank goals, and Net EFT milestones Complimentary HOTWORX Basic Membership 40% discount on retail merchandise for personal use HOTWORX uniform shirt provided upon hire HOTWORX training and professional development The stronger you and the studio perform, the greater your earning potential. ──────────────────────────────────────── HOTWORX is a 24-hour infrared fitness studio offering virtually instructed workouts inside patented infrared saunas. Members choose Hot Yoga, Hot Pilates, Hot Cycle, Hot Row, Hot Core, Hot Buns, and more—combining exercise with infrared energy for an efficient, unique workout. More Workout. Less Time. ──────────────────────────────────────── How to Apply If you want to lead a team, own day-to-day operations, grow a business, and be rewarded for results—not just manage a schedule—we'd like to hear from you. Send your resume to sara.gray@hotworx.net HOTWORX Minneapolis Northeast is an equal opportunity employer. Employment is with the local franchise employer (SH Emp Services LLC / studio ownership)—studio staff are not employees of

HOTWORX LLC / HOTWORX

Franchising.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person