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Ashley | The Wellsville Group

Assistant General Manager. Job in Orchard Park Gr8Jobs

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What they do

An Assistant General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.

$67,226 / year median in New York

+7% projected growth

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Job Description

Ashley The Wellsville Group is seeking an Assistant General Manager to support daily retail operations, sales performance, and team leadership in a high-volume home furnishings environment. You'll partner with the General Manager to drive store profitability, coach and develop sales and operations associates, and ensure an exceptional in-store and online customer experience. Responsibilities include staff scheduling, merchandising, inventory oversight, and resolving customer issues. You'll model our culture of integrity, accountability, and continuous improvement while supporting community involvement and helping build long-term careers within our growing retail organization. Responsibilities Support the General Manager in overseeing daily store operations and sales performance Lead, coach, and motivate sales and operations associates to meet goals Assist with hiring, onboarding, scheduling, and performance feedback Ensure outstanding in-store and online customer experience and issue resolution Oversee merchandising standards, showroom presentation, and signage Monitor inventory levels, receiving, and product placement accuracy Use reports and KPIs to drive sales, margin, and operational improvements Ensure compliance with company policies, safety standards, and procedures Coordinate with logistics teams to support smooth delivery and service Promote a culture of integrity, accountability, teamwork, and community involvement Required Skills Retail operations management Sales leadership Customer service Staff scheduling Merchandising Inventory control POS systems Data-driven performance analysis Coaching and training Conflict resolution