Assistant General Manager (AGM) RollHouse Entertainment Parma, OH Job Details Full-time From $20 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Team development Attention to detail Mentoring Recruiting Leadership Full Job Description Ready to Lead the Fun? We Need You to Be Our NEXT Assistant General Manager! At RollHouse Entertainment , our guarantee is simple: Fun For Everyone!! Managing one of our multifaceted entertainment venues is often described as one of the most unique, rewarding, and dynamic jobs in hospitality. It's fast-paced, high-energy, and seriously fun—but it's also a real leadership challenge. As we continue to grow (currently 7 locations and counting!), we are looking for a hands-on, high-energy Assistant General Manager to join our leadership team in Parma. If you love leading people, driving operational excellence, and playing as hard as you work, this is your chance to put your stamp on a growing company culture— and get rewarded with performance bonuses for your hard work! What You'll Do (The Role): As the Assistant General Manager, you will partner directly with the General Manager to run daily operations and build a vibrant, high-performing team. Cultivate an

Unforgettable Guest Experience:

Model and enforce our gold standard of exceptional guest service across all venue departments (bowling, food & beverage, arcade, events, and games).

Lead & Inspire:

Recruit, train, mentor, and motivate a diverse team. Help create an inclusive, energetic environment where staff perform at a consistently high level.

Manage Daily Operations:

Oversee floor operations, ensure venue safety, maintain cleanliness standards, and keep the fun flowing smoothly during peak and off-peak hours.

Drive Business Performance:

Assist with scheduling, labor management, inventory control, and financial reporting to hit target goals and maximize your bonus potential . Be a

Culture Champion:

Bring positivity, passion, and enthusiasm every day, embodying our "work hard, play hard" mentality.

What We're Looking For:

Proven Leadership:

Experience managing teams in a fast-paced environment.

Operational Drive:

Sharp attention to detail, strong problem-solving skills, and the ability to multitask under pressure.

People-First Attitude:

Great communication skills and a passion for developing staff and delighting guests.

Flexibility:

Willingness to work nights, weekends, and holidays (when the real fun happens!).

Qualifications & Preferred Experience:

Management Experience:

2-5 years (Preferred) Entertainment / Hospitality /

F&B Experience:

2-5 years (Preferred) Why Join RollHouse Entertainment?

Bonus Program:

Earn additional income based on performance and operational success.

Growing Company:

Be an integral part of a multi-location brand with room for career advancement.

Dynamic Culture:

Work hard, play hard! We value creativity, ownership, and having fun at work.

Impact:

Have a direct voice in shaping our team culture, guest experience, and local Parma community engagement. Come join our team, lead the fun, and share in our success! Apply today.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift

Work Location:

In person